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Associate Account Manager (Inside Sales)
Company | Allstate Floral, Inc. |
Address | Cerritos, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-01 |
Posted at | 1 year ago |
About Allstate Floral
- Proactively promote all Allstate Floral product, including—but not limited to—floral, greenery, accessories, seasonal, holiday, furniture, and merchandising solutions.
- Regularly contact customers via phone/email with onsite visits, as needed, ensuring all Allstate Floral products, training and POP are current.
- Interact and coordinate with the sales team and other staff members in other departments working on the same account.
- Review accounts regularly to identify additional sales opportunities and maximize sales in assigned markets/categories.
- Attend trade shows to connect with new and existing customers and prospects.
- Serve as the customer's point of contact, working closely with the customer to gain insights into business pains and opportunities.
- Develop new business through referrals, networking, and cold calling.
- Resolve customer issues and manage/escalate concerns as appropriate.
- Maintain customer and sales activity data in Salesforce.com. (Beginning in 2019)
- Thoroughness - Ability to handle projects from conception to completion is necessary for this role.
- Results Oriented
- Teamwork and Cross-Functional Collaboration
- Strong Analytical and Technical Capacity
- Communication with Confidence and Skill
- Sense of Urgency and Personal Accountability
- Bachelor's degree or equivalent required
- Resilience and an ability to overcome objections
- Excellent relationship-building, communication and presentation skills
- Team player with positive can-do attitude
- Proficient in MS Office suite
- Proven experience in delivering client-focused solutions based on customer needs
- 2+ years of field sales and/or account management experience required
- Passionate about home decor; industry experience preferred
- Outstanding customer service and interpersonal skills
- Great attention to detail and ability to follow up on multiple tasks
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