Human Resources Specialist (Human Resources Development)

Duties

The physical worksite for this position is located in Alexandria, Virginia. This position is telework eligible and is eligible for:

• Fully remote within 50 miles of the USPTO Alexandria, VA headquarters and the duty station is the authorized telework location (typically your home address)

If selected for an interview, applicants are encouraged to discuss telework options and eligibility specific to the position in which they applied with the hiring manager.

This position is located in the Enterprise Services Division, Office of Human Resources. This role is the ideal next career step for you if:

• You're an excellent communicator who collaborates with all system vendors and vendor support staff to resolve technical issues they occur outside of the immediate control and responsibility of the administrator.
• You have expert knowledge of end-to-end functions of a Learning Management System (LMS) defining user fields, custom, permissions, groups, etc.; monitoring, troubleshooting, resolving LMS issues, creating and managing a sub learn center.
• You're interested in serving as a USPTO representative on Department of Commerce's Commerce Learning Center Administrators Forum and the CLC Requirements Maintenance Workgroup.
• You're interested in serving as webmaster for special intranet initiatives and webpages as well as the Enterprise Training Division's portion of the OHR intranet to include serving as a subject matter expert on content, design, and rollout strategy for enterprise-wide, web-based training initiatives.
• You have experience implementing project plans to meet objectives, integrating information systems and subsystems and developing and implementing project plans, gathering requirements and providing analysis of them or related data.
• You have experience providing senior level advice in the area of human resource development as it relates to e-learning initiatives and you have exercised responsibility for the continued design, development, documentation, delivery, maintenance and implementation of technology-based learning solutions.
• You can serve as primary liaison between all enterprise business units and USPTO's main technical services team to troubleshoot issues related to computer-based learning courses.
• You're excited about driving innovative change in the delivery of training and performance support to the Agency's workforce and facilitates the implementation of new learning technologies.

Requirements

Conditions of Employment

• Applicants will only be accepted from United States Citizens and Nationals.
• If selected, you may be required to complete a one year probationary period.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• Required to pass a background investigation and fingerprint check.
• Suitable for Federal Employment
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet all qualification requirements upon the closing date of this announcement.
• You must meet the definition of specialized experience.

How You Will Be Evaluated

• Reasonable accommodation policy

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request
• Equal Employment Opportunity (EEO) Policy
• Social security number request
• How to Apply This vacancy is also being announced under the USPTO's Merit Promotion procedures for status applicants under Job Announcement Number TMCO-HRMS-23-11931502-MP. Please review that announcement to determine if you are eligible for consideration under that announcement. You MUST apply online. If you experience difficulties with the application process or do not have access to a computer, please contact the HR Specialist listed as the point of contact before the closing date of this job announcement. If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this position. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page. Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO. You must click "Submit" at the end of the application process to send your application for consideration. To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, then select "Update Application." If you experience any difficulties with the application site, help is available! OPM has a Help feature on each page. Use this option when you need assistance. All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature. Personally Identifiable Information (PII) Personally Identifiable Information (PII) is defined as information that can be traced back to a specific individual and potentially compromise their security or privacy. Examples of PII include: date of birth, Social Security Number, and place of birth. Please ensure that you have removed all Personally Identifiable Information from all documents prior to submitting or uploading your applications material.Agency contact informationAlicia MatutePhone 571-270-0483Email [email protected] TMCO - Office of Human Resources 550 Elizabeth Lane Alexandria, VA 22314 USNext steps You will receive a notice generated by the USAJobs System when you have successfully submitted your application. You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on "Track Your Online Application." The four points of notification are: 1. Application Received or Application Incomplete; 2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met; 3. Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and 4. Selected or Not Selected After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant's responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes. You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the "Notification Settings" to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.
• Selective Service
• BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Signature and false statements
• New employee probationary period
• Financial suitability
• Privacy Act
• Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. A complete application consists of: 1. A resume or any other written format you choose to describe your job-related qualifications; optional cover letter: Your resume should indicate your citizenship and should list your educational and work experience including titles, salary, employment dates, duties, experience and how it relates to the specialized experience in the job announcement. Supporting Documents: PLEASE NOTE: Applicants claiming veterans' preference entitlement or CTAP/ICTAP eligibility who fail to submit supplemental documentation within 5 business days of receiving the request will not lose consideration for this position, however they will not be entitled to special or priority consideration. 1. Veterans' Preference Documentation: If you are a veteran with preference eligibility, you will be asked to submit a copy of your DD-214 containing your discharge disposition, dates of service, and rank. If you are a preference eligible claiming a service connected disability of 10 percent or more, you will be asked to submit documentation (i.e. a letter dated 1991 or later from the Department of Veterans Affairs or from a branch of the Armed Forces) certifying to the veteran's present receipt of compensation. Veterans must include dates of military service within the automated application process, and submit a copy of each Certificate of Release or Discharge from Active Duty, DD-214. For more information, please visit Feds Hire Vets. 2. Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) documents - CTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter. a notice of eligibility for discontinued service retirement. or similar notice); 2. A copy of your SF-50 .. Notification of Personnel Action", noting current position, grade/band level, and duty location; 3. A copy of your latest performance appraisal including your rating; and 4. Any documentation from your bureau/operating unit that shows your current promotion potential. ICTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. 2. A copy of your SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.; 3. A copy of your latest performance appraisal including your rating; and 4. Any documentation from your agency that shows your current promotion potential. You can upload your documents when you register or update your information on the Dept. of Commerce site which you access through the USAJobs site. Your application and all required documents must be received by 11:59 pm ET on the closing date of this job announcement. NOTE: The preceding documents requirement are based on job requirements and individual applicant eligibility. Not all documents are applicable to all applicants; if you are unsure which documents apply to you, contact the HR Specialist listed on this announcement.

Required Documents

Clarification from the agency

Applications will be accepted from all U.S. Citizens or Nationals.