Health & Wellness Director (Savannah, Ga Area)

Essential Responsibilities for Building People

Deep Knowing

• Build relationships with families through presence and family meetings
• Build meaningful relationships with team members through 1:1s and presence
• Build meaningful relationships with residents through Life Memorization, FRAMEs, Assessments, SAGELY

Go to the Balcony

• Observe to see things clearly
• Develop a response that is well thought out, clear and kind
• Separate the emotion from the event

Biohacker

• Use non-pharm approaches when possible
• Use creative solutions to support residents and community life
• Seek to find the best possible solution to health outcomes

Essential Responsibilities for Building Census

Creates an experience so good the guest can’t wait to become residents

Move-in Stay-In

• Residents do not move out due to a negative experience
• Focus on resident’s satisfaction
• Equip the team in spotting early warning signs

Regulation Guru

• Ensure team members are working in their scope of practice
• Able to interpret, prepare and assure the team and community is compliant throughout the year
• Know your surveyors/regulator
• Keep up to date on all state guidelines, codes and licensure (residency) agreements

Safety 3rd

• Manage expectations
• Residents right to choose
• Resident’s quality of life is our priority

Essential Responsibilities for Building Profit

Maintains the balance between providing a high-quality team member and residents experience, and achieving financial goals

Protect the House

• Assess residents well and often
• No agency in the community
• Guard the brand
• Follow the 3-part selection process

Metric Maven

• Knowledge of budget
• QA Reader Focus of Experience Dashboard
• Focus on Team Member turnover
• Be prepared for annual survey

High Tech High Touch

• Rehab equipment
• Hug rotations
• Presence & daily touch-points
• Smart Suite
• Sagely
• Electronic Health Record (HER)

Required Knowledge, Skills and Abilities

• Acute business acumen, knowledge of development, knowledge of marketing and leadership skills that highlight the ability to influence
• Innovative and creative self-starter, with the ability to devise solutions to complex problems, and to implement those solutions hands-on
• Excellent written and oral communication skills
• Excellent people leadership and guest service skills required
• Highly organized with the ability to plan for, execute and monitor business performance

Education and Experience

• Bachelor’s or Associate's degree in Nursing from a three or four-year college or university; or five to seven years related experience and/ or training; or equivalent combination of education and experience preferred.
• 2-3 years’ experience work in an administrator role preferred

Skills