Head Of Commercial Technology

At 3E, we are on a mission to establish a safer world! Our award-winning solutions have helped customers ensure safety, compliance, and sustainability for 35 years. With recent incremental capital investment and a new leadership mandate, we are on a path to accelerating growth and significantly expanding the breadth and depth of our customer relationships.

We are seeking a highly motivated and skilled Head of Commercial Technology to join our dynamic team. You'll be responsible for overseeing the development and implementation of our sales technology strategies and initiatives. You will collaborate with cross-functional teams, including sales, marketing, and IT, to identify opportunities, drive innovation, and leverage technology to maximize sales performance and effectiveness. You will be building the infrastructure that ensures all commercial team members are excelling in their roles today and in the future.

This is a Hybrid position and are open to this role being based near our Bethesda, MD, or Canton, OH offices.

What You’ll Do:

Own and enhance existing Commercial and Marketing technology stack:

• Partner with Commercial, Sales Support, and Finance leadership to institute data governance best practices and system guardrails that enable accurate and comprehensive data collection.
• Communicate system enhancements and internal processes in an effective manner that drives system/process adoption.
• Manage procurement and monitor the value and usage of all Commercial and Marketing tools.
• Champion Commercial talent development, and recognition programs aimed at maximizing team productivity and instilling a culture of excellence
• Identify and implement enhancements that optimize the current system architecture.
• Manage SF Admin/Developer and oversee Salesforce.com (CRM), marketing automation tool configuration/development to support diagnostic sales/value-based pricing methodology and capture intel that can influence Product, Marketing, and Technology effort prioritization.

Develop, and execute Commercial Tech Roadmap:

• Lead evaluation of new tools through project management and stakeholder engagement best practices.
• Identify new tools that position the 3E Commercial team to accelerate revenue growth, enable productivity, and seamless customer buying experience.
• Oversee successful implementation of new tools (e.g., sales cadence automation, call recording/coaching, and pipeline management). Identify adoption success measures, and take steps to increase adoption, in partnership with the Commercial stakeholders.

Develop Cross-Functional Partnerships:

• Support cross-functional, client-focused collaboration with Product, Marketing, Ops, Finance, and Technology teams in support of achieving 3E mission goals.
• Partner with Finance and external consulting teams to ensure the successful implementation of a new Order-to-Cash system that enables an efficient, seamless client buying experience.

Who You Are:

• 5+ years in Sales Ops, Commercial Enablement roles, including 5 years of leading teams in the high-growth subscription business.
• Prior experience implementing Commercial enablement tools – sales engagement, revenue intelligence, pipeline management, data enrichment, and/or account-based marketing platforms.
• Bachelor’s degree in computer science, business, or similar field.
• Prior experience and proficiency as a Salesforce consultant (architect, administrator, and/or developer) are required.

At 3E we offer a highly competitive compensation package and invest heavily in employee satisfaction, professional development, and retention.

(US Benefits)

• Health, dental, and vision insurance
• Generous PTO accrual and paid parental leave
• Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)
• Employee assistance program
• 401(k) plan with company matching
• Life insurance and disability coverage

The anticipated base salary range for this position is $120,000-$125,000. Not all candidates will be eligible for the upper end of the salary range. The exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, geography, and qualifications as well as the candidate's location of residence. In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and/or equity depending on the position offered.