Gucci People Partner - Central

Summary
If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role Mission
Human Resources serves as a business partner to both retail and corporate to support Gucci's mission by continually striving to develop and grow a performance-based organization.  The HR team works in partnership with corporate and retail management teams to build engaging environments focused on clear expectations, support and investment, and reward and recognition.  The People Partner - Central, will be based in Dallas, Texas, to provide close and direct support to the retail locations in the Central Market. Rather than just solving issues and driving compliance, the People Partner will focus on developing comprehensive solutions and measuring their impact on results.
Key Accountabilities
HR Operations

• Process all exit interviews and separation agreements.
• Ensure consistency in all execution of HR policies and practices;
• Ensure fairness and accuracy and HR documentation;
• Coordinate recognition programs and assist with celebrations and tracking of employee milestones and successes;
• Oversee the hiring and separations processes – reviewing all applications, employment offers, and terminations prior to finalizing. 
• Create and maintain position descriptions for all roles in key areas to ensure role clarity across functions;
• Provide timely HR service to the organization, providing advice on best practices and guidance on the interpretation and practical applications of HR policies, procedures, and legislation;

Talent Development

• Provide store operations and market managers with a “pulse” of the overall engagement of employees and work with managers to ensure proper retention of valued associates;
• Manage the performance improvement process ensuring effective coaching, proper documentation, timely follow up, and outcome (i.e. performance improvement or termination).
• Coach and develop the leased and directly operated store retail management population with a focus on development opportunities, leading an effective sales force, driving high selling and service standards (retail);
• Work with managers to create employee development plans and goal setting – reviewing sales performance monthly (retail);
• Lead and coach managers through the performance management process;
• Review talent seasonally to support and encourage internal mobility;

Training and Onboarding (in partnership with Training)

• Coach hiring managers on effective interviewing skills.
• Conduct in store trainings as needed;
• Guide the onboarding process to ensure acclimation to the brand for new hires with 30/60/90-day probationary evaluations;
• Train management population on anti-harassment policies and diversity;
• Facilitate new hire orientation and partner with training and hiring managers to create a positive welcoming onboarding and brand experience for all new employees;
• Train all new hires on code of conduct, Gucci Amplifiers, benefits, policies, and HR procedures;

Business Acumen

• Have an interest and ability to know how the business works, analyze business trends, and integrate talent management initiatives to impact business performance;
• Continuous visits to store locations within the market and flexibility to travel domestically across markets up to 30%.
• Build credibility and influence cross-functional partners to achieve goals and maximize their teams and talent;
• Provide monthly reports and/or summaries of the business, employee performance and issues, and recruitment needs in areas of responsibility;
• Formulate business strategies focused on retaining and developing key talent and reducing turnover;
• Provide active on-site support to the store teams on a frequent basis (regular in-store presence 60% of the work week)

Talent Acquisition

• Manage the full sourcing and recruitment process for Team Managers and above in partnership with Talent Acquisition, support recruitment process for boutique staff;
• Review and partner on all employment offers.
• Screen store level candidates in high turn stores;
• Support recruitment at all levels for new store openings;
• Liaise with recruitment agencies as primary point of contact;
• Ensure all recruitment needs are carried out in an efficient and cost-effective manner;
• Build and maintain a pipeline of qualified candidates in all markets to effectively minimize the time required to fill open positions;
• Screen all Store Director level+ candidates before presented to the CEO; 

Key Requirements

• Strong employment relations experience handling complex, performance management issues, disputes, and grievances;
• Outspoken and open minded with a dynamic work style;
• In-depth knowledge of employment practices;
• Demonstrable experience aligning HR goals and objectives with the retail business goals, combined with a strong understanding of the business;
• Ability to follow up on projects and activities on a day-to-day basis to maximize impact;
• Strong interpersonal skills and demonstrated ability to develop and maintain effective work relationships with all levels of internal and external colleagues;
• Strong motivation to work for retail and the proven ability to work in a multi-site capacity.
• Flexibility in domestic travel up to 30% of the time;
• Ability to plan and manage multiple performance management issues simultaneously;
• Ability to work from multiple locations within the market with in-store presence 60% of the work week;
• Able to work cross functionally in a highly matrixed environment to deliver and share results;
• Bachelor’s Degree preferred;
• A minimum of 5 years of prior experience in Human Resources functions, including a minimum of 2 years in a management position;
• Ability to influence without authority;
• Relevant experience gained within a fashion luxury retail environment, leading an HR function;

Key Pillars for Ways of Working

• Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;
• Be Relentlessly Creative and approach challenges with an innovative mindset;
• Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.
• Execute the mission of the role with a Radically Client-Centric mindset;

Key Behaviors to Amplify What We Do
Explore
Considerate Thinker

• Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

• Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver
Accountable Achiever

• Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

• Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect
Connection Builder

• Adapts own style to communicate impactfully
• Builds trust-based relationships across boundaries and encourages collaboration

People Enabler

• Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Build
Continuous Learner

• Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

• Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

• Qualified candidates must have the proper work authorization to work in the United States.

Accessibility
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment, and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at [email protected].  
When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.
Salary Range – Corporate Field
GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.   
A reasonable estimate of the current base salary range is $76,500 USD to $101,500 USD. 
EOE M/D/F/V
Job Type
Regular
Start Date
2023-09-01
Schedule
Full time
Organization
Gucci America Inc.