Global Banking & Markets – Ficc And Equities Operations – Client Experience, Latam Client Onboarding (Spanish Speaking)- Analyst - Salt Lake City

Global Banking & Markets – FICC and Equities Operations – Client Experience, LatAm Client Onboarding- Analyst - Salt Lake City

YOUR IMPACT

LatAm Client Onboarding team is seeking an energetic and detail-oriented professional who is looking to work with a wide variety of individuals from the Investment Banking, Institutional Sales, Compliance and Operations to facilitate an excellent client onboarding experience and mitigate risks associated with the capture and documentation of related transactions. As a member of the Client On boarding organization, the individual will specialize in the review of documentation related to global financial regulatory obligations and the approval of new relationships for the Americas institutional business.

The individual will work directly with our internal partners, clients, and sales in a fast-paced environment with precision and accuracy. In addition, the individual will collaborat with team members and work cross-functionally for process and procedure solutions. The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales, legal and compliance is critical.

OUR IMPACT

Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that enables business to flow. The Operations business partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets.

FICC and Equities Operations provides client onboarding support, post-trade transaction services and post-trade portfolio services for the Markets business. Our Client Coverage Group manages key client relationships to enhance the client experience front to back. We support the FICC and Equities businesses to develop and deliver new products, services and markets.

Latam Client Onboarding is the singular touchpoint for the account opening process and pre-trade needs of the firm’s Latin American institutional clients. Our highly specialized team guides the client from the moment our sales teams bring them through the door until their accounts are active. Whether existing or new clients to the firm, each account opening has an extensive regulatory and operational process clients are required to comply with before accounts can be created. Our team are not only experts in product, regulatory and know your customer (KYC) due diligence but it was specifically designed to meet the unique needs of our Latin American clientele. Our team are native speakers from Latin American countries that not only speak the language but understand the cultural differences of our clients as well as the nuances each specific jurisdiction brings to the table.

The team is required to conduct regulatory adherence checks for Goldman Sachs to meet its compliance obligations and other regulatory requirements. The Salt Lake City team covers the non-franchise business overseeing operations primarily for prime brokerage, futures, and derivatives clearing services. Having a working knowledge of the operational flow of a wide variety of products is an asset. The team also works closely with Engineering to design new system enhancements to improve efficiencies and controls, and with Compliance to define and implement firm policies and controls.

HOW YOU WILL FULFILL YOUR POTENTIAL

In this role, you will be expected to engage the Business, Compliance, Credit, Legal and Operations stakeholders to ensure effective onboarding of clients. You will need to be a quick learner and understand the regulatory environment, including multiple new regulations, to identify risk and escalate concerns while ensuring to protect the firm and the clients. They will be required to have the ability to prioritize, meet deadlines and communicate to all levels of the organization. Key responsibilities being:

• Project management ranging from small enhancements to large-scale, global initiatives
• Approve the opening of new accounts
• Devise and implement process improvement efficiencies
• Develop expertise in the Firm’s Anti Money Laundering/Customer Identification due diligence policies
• Participate in regular meetings to maintain clarity and consistency surrounding workflow
• Ensure due diligence is performed to comply with “Know Your Customer” regulations
• Taking responsibility for delivering against commitments
• Answer queries about client accounts/relationships
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Design procedures to reflect changing regulatory requirements
• Timely and effective escalation of potential relationship issues and devising possible resolutions
• Coordinate with internal and external clients to obtain relevant onboarding requirements

SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience
• New account and operational / reconciliation experience is a plus
• Self-motivated and proactive team player who takes ownership and accountability of projects
• Aptitude to manage clients’ expectations and follow-through with professionalism
• Bachelor’s degree required
• Confidence to engage professionally and persuasively with clients and senior figures within the firm
• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• Experience in liaising with clients both internally and externally on a global basis
• Ability to think critically and apply thought leadership
• Thrives in a teamwork oriented environment and works well under pressure
• Excellent communication skills, both written and oral
• Excellent organizational skills to work in a dynamic environment with changing requirements

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2021. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity