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Fulfillment Administrator Jobs
Company | OneSource Virtual |
Address | , Dallas, Tx |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-23 |
Posted at | 11 months ago |
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at
www.onesourcevirtual.com
.Job Summary:
The Fulfillment Administrator – will be responsible to ensure all fulfillment controls are satisfied each day, and to update the process steps so the indicators on the Reader Board for payroll, garnishments, finance & accounting, and benefits display the most current status. In this position you will act as liaison between the operational teams and fulfillment. Also ensuring resolution of delivery tracking escalations to completion, and reconciliation of daily customer cases. This is a fast-paced environment with emphasis on personal initiative, as well as an excellent opportunity for professional growth.
Essential Functions/Duties/Responsibilities
- Answer and resolve Payroll/Garnishment/Benefits/FAO/OSV Finance questions to provide accurate information in a timely and concise manner
- Work on special projects as assigned
- Responsible for review of task, updating system status daily, internal communication between other departments and Fulfillment
- Interact with various departments within and outside the company to answer questions
Competencies
- Polished communicator with the ability to speak using appropriate vocabulary and grammar to obtain information, explain procedures, and persuade others to accept or adapt to new processes
- Probing & Problem-Solving Skills
- Process Oriented
- Project Management Skills
- Team player
- Customer service driven
- Troubleshooting & Analysis Skills
- Superior organizational skills
- Strong Interpersonal Skills
Supervisory Responsibility
This role does not have supervisory responsibilities.
Qualifications and Experience
- Experience in a customer service industry
- Proficient use of PC spreadsheet applications
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
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