Order Fulfillment Manager Jobs

Order Fulfillment Manager

The Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. this role implements scalable business processes and customer service standards to deliver efficient order processing. it requires tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal.

Great skill in monitoring inventories and utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues.

Responsibilities:

•Pick and pack orders

•Shipping/fulfilling daily orders

•Preparation/Print shipping labels

•Set fulfillment KPI

•Maintain fulfillment ratio

•Lower down error rate to reach an error-free center

•Supervising periodical cycle counts

•Support continuous improvement and expansion of the fulfillment network, with focus on cost, quality, and speed while providing an excellent guest experience

•Schedule and allocate appropriate resources for project work

•Ensuring effective and safety of staff and environment.

Requirements:

•5+ years of experience in Fulfillment center management, and logistics. Familiarity with Shopify and Brandboom is a plus.

•Strong negotiation skills with several logistic companies (Ups, Fedex, Dhl ecc..)

•Solid experience in working with global and cross-functional stakeholders in a fast-paced environment

•High-tech supply chain experience is a plus

•Strong communication, interpersonal, and organizational skills

•Strong data analytics (Excel, SQL, PBI, etc.) and problem-solving

•No criminal record

Skills:

•Ability to lead in ambiguous situations, and deal effectively with conflicting priorities and changes

•Work effectively within the Network Fulfillment team environment and throughout the organization (DCs, Corporate, and External partners)

•Strong working knowledge in MS Office (Word, Excel, etc…)