Order Fulfillment Coordinator Jobs

Order Fulfillment Coordinator

We provide solutions for a better tomorrow.

Borealis is a leading provider of innovative solutions in the fields of polyolefins, base chemicals and fertilizers. With headquarters in Vienna, Austria, Borealis currently employs approximately 6,500 employees and operates in over 120 countries.

Role Purpose:

§ Ensure fulfilment of our promise to customers on time / in full

§ Responsible for end to end execution of all internal and external orders (customer, replenishment, sample, …) (batch allocation, transport planning, monitoring and cost settlement) for a designated product portfolio

§ Acts as the operational point of contact towards the Logistics Service Providers (transport carriers & external warehouses) making all relevant order fulfilment info available to serve our customers

§ Ensures dispatching and customs administration of finished products, raw materials, base resin materials and dangerous goods in compliance with all legal requirements and relevant guidelines

Area of responsibility

Requirements:

§ Manage the execution of orders and deliveries for assigned portfolio of products for export, Intercompany, and stock transfer orders.

§ Handles and monitors deliveries from internal production plants, RDCs, & depots to customers in coordination with contracted Logistic Service Providers

§ Manages the batch allocation process following the defined & set quality guidelines and agreed time before loading date considering priority management for physical loadings and keeps relevant stakeholders informed

§ Monitors product availability pro-actively and handles related conflicts in close co-operation with Scheduling team and Customer Service Organisation

§ Responsible for transport booking execution and acceptance follow up process working in close partnership with Freight Forwarders

§ Responsibility for the dispatch administration of finished goods, samples, raw material and base resin flows (e.g. goods issued, goods receipt, CMR, seals) – with or without support of auto dispatching functionalities

§ Monitors final delivery to customer pro-actively supported by system

§ Handling order fulfilment related customer complaints

§ Coordinates return orders and seeks for optimal reverse logistics solutions

§ Acts as key contact for the local forwarders and Customer Service organisation for all order execution related aspects

§ Responsible for accurate, efficient and timely completion of maritime and air shipments to assigned Customer portfolio including compiling all the export documentation

§ Coordinates sourcing and costing of single shipments not covered by existing contracts

Education

§ Bachelor degree (business/logistics oriented education) and/or 1 to 3 years’ experience (preferably within the Supply Chain area)

§ English: advanced knowledge, spoken and written

Experience

§ Minimum 1 to 3 year experience (preferably in business or supply chain area)

§ Basic knowledge of Supply Chain processes with expertise in minimum 1 core order fulfilment area (transportation, supply planning and sales order execution)

§ Familiar with logistics offerings and international transport with a focus on exportation process

§ Preferred experience working with a multitude of 3PL providers (Warehouses, Packagers, Freight Forwarders, Brokers, etc.)

§ Good knowledge of Borealis standards and procedures (relevant for internal recruitment)

§ Comprehensive and capable computer skills specifically in MS office applications

§ Baseline knowledge of SAP with the ability to navigate and execute transactions at will (to be included for external posting)

§ Excellent Team Player and communication skills (both verbally and written)

§ Basic negotiation skills

§ Excellent internal and external networking capabilities

§ Stress resistant and adaptable

Other required skills

Borealis Compounds offers an extensive and competitive benefits package that includes but is not limited to:

• 13 paid holidays
• Incentive plan and profit sharing plan
• 4O1K match of 6%
• Employee Assistance Programs
• Tuition reimbursement
• Paid vacation, sick and personal time

We are an equal opportunity employer.

About Borealis and our offer

Please note that applications via e-mail will not be accepted since we are serious about protection of your personal data, so thank you for applying online.

We offer a role specific compensation and a competitive salary and fringe benefit package reflecting your profile, experience and the specifics of the country/location you apply for.

We reserve the right to close this vacancy for further applications when we have received sufficient applications that meet the advertised requirements and will contact you as soon as screening is closed.

Borealis is one of the world’s leading providers of advanced and circular polyolefin solutions and a European market leader in base chemicals, fertilizers and the mechanical recycling of plastics. We leverage our polymers expertise and decades of experience to offer value adding, innovative and circular material solutions for key industries. In re-inventing for more sustainable living, we build on our commitment to safety, our people and excellence as we accelerate the transformation to a circular economy and expand our geographical footprint. www.borealisgroup.com | www.borealiseverminds.com | careers.borealisgroup.com

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Flexible spending account
• Employee discount
• 401(k) matching
• Dental insurance
• Health insurance
• Employee assistance program
• Tuition reimbursement
• Vision insurance
• Flexible schedule
• Paid time off
• Life insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Houston, TX 77042: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person