Freight Forwarding Systems And Engineering Manager - Cargowise

Will lead the core systems products and roadmap for FedEx air and Ocean and conventional brokerage leading team through product management, configuration to defined processes and successful testing, and deployment to the business of the products. The Freight Forwarding Systems and Engineering Manager key purpose is to lead the product engineering team for core operating systems within the FedEx Logistics Freight Forwarding and Brokerage business (FTN – FedEx Trade Networks) including Cargowise1, Freightos/WebCargo, rate management, reporting and and integration to other applications and 3rd parties. The position will be a key decision influencer for the core systems roadmap and driving system applications usage, design and configuration of features, simplification and standardization of the core application and systems portfolio to delivery operations capability and drive efficiency and quality through systems usage for the business The role will lead a small global product engineering team and make recommendations to business leaders regarding the core product roadmap and usage of core applications and ensure that best practices are being followed, whilst driving the transformation and modernization of the systems landscape. This position will initiate, facilitate, and implement projects involving Core Transportation management applications across various teams and stakeholders across the organization in support of the business strategy. The role will take on a leadership position within projects involving key applications, taking accountability for ensuring requirements and projects are well defined delivered on time and within budget constraints, managing resources of the product engineering team and aligning priorities of demand and capacity, as well as providing SME representation to other key stakeholders within the project. The role will Lead, mentor and coach a group of talented engineers, and help them to progress in their careers, ensuring adherence to standard Safe Agile practices, enhancing industry knowledge and best practices and providing subject matter expertise where required while driving and monitoring performance within the team. The role will have a high level of industry freight forwarding experience and systems operations knowledge. This knowledge is used to effectively bridge the gap between the technology and operational layers of the business and act as a conduit of information into the technology and development teams.

• Design and maintain new system process diagrams as required to fit newly proposed processes or required business capabilities
• Manage and oversee contractual service agreements with key service providers
• Lead the Product engineering team in delivery of a standard global Cargowise deployment ensuring consistency and structured ongoing continuous improvement through the legacy migration and maintaining governance of global configuration standards
• The Freight Forwarding systems and Engineering Manager takes responsibility for core Freight forwarding systems across Fedex trade networks Air and Ocean forwarding and brokerage globally.
• Collaborate with Sales, Finance, Operations and Transportation / Brokerage Product Leaders to fully understand the Business process requirements and concerns of the day-to-day operations and translate these into usable core products and configurations
• Work closely with Customer Solutions Teams to facilitate/grow business opportunities for customer value add solutions
• Lead strategic projects while driving the assigned tasks to completion and track project deliverables leveraging both Agile Safe and Waterfall methodologies
• Ensures strong engagement and liaison between user, process teams and system developers to ensure the business requirements are fully understood so that standard system activity and processes can be setup to achieve business goals and objectives
• Establish and maintain core systems support model and processes including issue resolution, testing, defect management and product release
• Facilitate the development of new system processes including, but not limited to: supplier communications, data standards initiatives, improvement projects, Robotic processing etc.
• Interact with senior business leaders across various departments and be prepared to present to those leaders as needed on core product development and management
• Drives core systems development spanning rate management, data integration, reporting and analytics and automation to support business efficiency and data quality
• Work with Product, operations and Process Optimization Teams to identify the system capabilities; design and drive enhancements and process improvements within the application; Drive opportunities for process efficiency utilizing Cargowise Workflow Management, Data integration and utilizing best of breed Automation tools
• Drive Master Data Management activity and lead others in support of accurate data management

Qualifications:

• Ability to travel up to 20%.
• Bachelor's degree in Business, Supply Chain, Information Systems or an IT related field.
• Ideally been part of a systems modernization journey moving from legacy applications to Cargowise 1 or reduced application portfolio and implemented modern standards
• Has approx. 8-10 reports and matrix management responsibility
• Project management experience
• Experience in SAFE Agile and Waterfall development methodologies preferred
• Basic understanding of PL/SQL preferred
• Ideally has experience in data integration and can functionally guide teams in data across integration, reporting and analytics and supporting digital enablement
• Legal authorization to work in the United States - Sponsorship will not be provided for this role.
• Must have experience in Cargowise 1 systems management and configuration and ideally been part of or lead a Cargowise deployment
• Experience in implementation of rate management tools and processes such as Wise rates, Freightos, Portrix, Cargoguide, or Cargosphere preferred
• Excellent communication skills.
• 3-5 years of Leadership experience leading teams of Engineers/BA’s

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Additional Information
Colorado Residents Only – Compensation: Annual Salary: $111,000.00 - $165,000.00. The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act.
Posting Date: 2023-04-24

The position will be remote and located anywhere in the US.
Position will pay between $111k & $165k annually, based on experience, location market and company guidelines.
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FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Logistics, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application.

The Company offers a comprehensive benefits package including health, dental, and vision care coverage, retirement savings, vacation pay, holiday pay, sick time, and life insurance to eligible employees.

Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Logistics Legal Department.

Import Notice to All Applicants: FedEx Logistics is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.)

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.