Freelance Creative Operations Coordinator

Tommy John is a comfort-focused lifestyle brand committed to solving the problem people have with their clothing. Most well-known for reimagining the fabric, fit and function of underwear and undershirts, Tommy John has spent the past decade making the online and in-store shopping experience more comfortable. We are constantly on a mission to add smart, innovative and fun-loving team members, and are looking for a freelance Creative Operations Coordinator to come join our New York based headquarters.

The Role:

The Creative Operations Team keeps the Tommy John customer at the forefront of all creative initiatives – working closely with the E-Commerce, Retail Stores, Wholesale, Marketing, Merchandise, and Design teams to create unique brand experiences online and offline. We are currently looking for a freelance creative operations coordinator with digital asset management experience and strong project management skills to join our team.

The ideal candidate will have excellent interpersonal skills, be detail oriented, and liaise cross-functionally. They should be motivated and have a self-starter mentality and be interested in working in a fast-paced, design-driven, customer-focused environment.

Responsibilities:

• Own uploading and assigning metadata to final lifestyle and Ecomm imagery
• Own communication of final asset delivery to site team and partners
• Track and organize photo shoot samples between Tommy John & vendors
• Manage and execute all crops of final images for default view on site
• Manage site swatch creation with vendors
• Coordinate Ecomm shot list and sample turn-in meetings with merchant teams
• Help drive Ecomm process changes that improve efficiency and cost of all the above
• Own and manage creative assets in Digital Asset Management (DAM) system
• Manage all off-process Ecomm requests and updates
• Own and lead final Ecomm asset reviews with merchant team
• Own and manage Ecomm process, calendar, & execution from shot list/sample turn in through final color/asset approval
• Own create of seasonal bundles
• Check in assets from vendors to ensure corrections were executed properly
• Create shot list in a timely manner & communicate with vendors
• Manage shooting priorities in partnership with merchants
• Collect and prepare Ecomm & Lifestyle samples for photo shoots, CGI, shoot & strips, and color corrections

Requirements:

• Proficient in Google Docs and Adobe Photoshop
• Ability to laugh and have fun!
• At least 2-3+ years of professional experience in project management
• Strong organizational, project management, and time management skills
• Ability to prioritize and multitask
• Must be meticulous with details
• Exceptional communication and writing skills
• Highly motivated team player with the ability to build cross-functional relationships
• Bachelor's Degree is preferred but not required
• Experience with DAM is a plus (but not required)

Some awesome reasons to join us at Tommy John:

• Flexible Paid Time Off Policy
• Hybrid Work Environment
• Tommy John Employee Discount
• Learning & Development Opportunities
• Comprehensive Benefits for you and your family - Medical, Dental, Vision, 401k and more with employee-only coverage paid 100% by Tommy John
• Generous Paid Parental Leave
• Our Team Culture of Collaboration and Community; Happy Office, Culture & DEI Events, Fun Snacks and Happy Hours

But don't just take our word for it. Check out #WorkAtTommyJohn on Instagram for a behind the scenes look!