Franchised Banquet Manager Jobs

Additional Information: This hotel is owned and operated by an independent franchisee, Mainsail Lodging. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

About the Fenway Hotel

Originally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel. Today, Fenway is a Mainsail Lodging & Development project and a member of the prestigious Autograph Collection® of Marriott International, Inc.

It’s time to write your own tune with us and join the band at Dunedin’s very own jazz inspired boutique hotel. Can you sing along? Apply today! The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. This Historic Jazz inspired property is a part of the Marriott Autograph Collection group. We’ve created a homage to Dunedin’s rich music history and a destination for those to get carried away in their own verse. If you share our passion, we look forward to hearing from you.

JOB SUMMARY

As Banquet Manager, this position is responsible for leading and ensuring successful event and food & beverage operations at Fenway Hotel. This is a full-time position and is expected to manage hotel F&B outlet operations as needed and during periods of event downtime.

Who we are seeking:

We want to work with a passionate individual, who brings a spirit of fun, authenticity, collaboration and genuine hospitality to their life and work, while caring deeply about our brand and community. Someone who acts as an extension of our pillars, values, and culture. This person is driven to create meaningful experiences for our team members, guests, and community while simultaneously ensuring the success of Fenway Hotel.

JOB REQUIREMENTS
Essential Functions
Core Responsibilities

• Applies and continually broadens knowledge of food and wine pairings and cutting-edge cuisine with emphasis on current event trends
• Ensures team members understand expectations and parameters
• Acts as a liaison to the kitchen staff
• Manages departmental inventories and maintains equipment
• Projects supply needs for the department, (e.g., China, glass, silver, buffet presentations, props).
• Participates in the development and implementation of corrective action plans
• Strives to improve service performance
• Attends and participates in all pertinent meetings
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory
• Possesses the ability to provide memorable experiences and takeaways at every touch point of an event
• Empowers team members to provide excellent customer service
• Sets the positive example for guest relations
• Sets goals and delegates tasks to improve departmental performance
• Adheres to and reinforces all standards, policies, and procedures
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
• Assists team in developing lasting relationships with groups to retain business and increase growth
• Schedules banquet service staff to forecast and service standards, while maximizing profits
• Assists with managing and leading outlet operations for our restaurant and two bars
• Applies knowledge of all laws, as they relate to an event
• Understands the impact of banquet operations on the overall success of our hotel, and manages our banquet team and operation to maximize customer satisfaction
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
• Leads shifts and actively participates in the servicing of events and F&B operations
• Challenges the boundaries of creativity when it comes to trends and set-up
• Ensure team is in proper uniform/approved attire
• Maintains established sanitation levels
• Conducts monthly department meetings with the Banquet team
• Reviews GSS, GXP and guest satisfaction results with team members
• Conduct daily huddles to inform team of the hotel happenings, announcements, daily specials, etc.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction
• Interacts with guests to obtain feedback on product quality and service levels
• Responds to and handles guest problems and complaints
• Observes service behaviors of team members and provides feedback to individuals

Qualification Standards

Education and Experience

• Marriott CI experience preffered
• A high school diploma or GED with a minimum of 2 years Banquet Manager experience in an upper, upscale or luxury hotel environment
• Prior lifestyle hotel or resort related experience a plus

Mainsail Lodging & Development Core Values:

• We understand the concept that achieving customer satisfaction is not enough and to be truly successful, we must strive for customer loyalty by delighting them
• We live up to commitments and are first to follow up with our clients and suppliers
• We believe in the importance of the entrepreneurial spirit and making things happen through proactive behavior
• We respect individuals while celebrating rich dimensions of diversity of others
• Work is an important part of life and should be fun
• We carry an ownership mentality and conserve the company’s resources with the same vigilance we would use to guard and conserve our own personal resources
• We feel a sense of urgency on all matters related to our clients, investors, guests and residents
• We require honesty and integrity in everything we do

This company is an equal opportunity employer.

frnch1