Field It Support Technician

As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.

Some of the hardware you will be working with is as follows:
Application Servers
PC’s
Cabling
Switches
Printers
Routers
Fiber Converters
Scanners

• High school diploma or equivalent
• Customer service experience
• A+ certified is a plus
• Must be able to lift at least 50 pounds on a consistent basis
• Must be able to attend a paid training class in Texas
• Good communication skills
• Good driving record with no more than 2 moving violations in the past 3 years
• Previous technical experience or training required

You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures.

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account
• Company vehicle for work purposes
• 401(k) with up to 6% matching
• Paid holidays, vacation and sick days
• Working remotely with a company cell phone, laptop, and other provided home office equipment