It Field Support Specialist
By Infor At , New York, 10011 $70,000 - $100,000 a year
Troubleshooting experience with Windows and Mac
Experience working with internal customers
AV (audio visual) experience – specifically, setting up live calls
Experience working with C-level executives
Assists corporate employees with ‘client technology’ problems and requests.
Responsible for the day-to-day maintenance of company’s PCs/laptops.
Service Support Field Advisor
By Rivian At , Tualatin, 97062
3-5 years of experience providing outstanding customer service in automotive or related field explaining/educating advanced technology, documenting customer concerns and resolution
Empathy, sincerity, patience, and strong communication skills
Excellent follow-up and probing skills
You will document customer concerns, determine if a quick technical solution is available, execute the solution, and document
You will convey confidence to the customer that you are their guide along the path to vehicle service
Enthusiasm and passion for Rivian and electric vehicles
It Service Support Iii (Telecommunications Support)
By Qodoro At United States
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Provides coordination and assistance with Asset Management, PC Refresh, Phone System Issues, Printer Refreshes, etc.
3-4 years experience as a telecommunications specialist, IT support, or similar
Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.
Adaptability and the ability to master new technologies quickly.
Establishes communications systems by programming voice and data telecommunications network circuits and equipment.
Director Of Networking And It Field Services
By CareerAddict At Houston, TX, United States
Excellent leadership and people management skills
Lead the Network Management teams to continually improve the computing environment
Provide regular and accurate management reporting on IT Service performance
Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting and performance assessment
Previous experience as a Sr, Manager with experience in leading virtual teams
Service Management or Support in a large-scale and diverse environment of incident
Sr Director Field Support-Full Service
By Sally Beauty At Denton, TX, United States
Minimum of 10 years experience in operations management required.
Knowledge of retail operations, strategic planning, implementation of policy and procedures and project management.
Excellent leadership, communication, interpersonal and management skills.
Bachelors degree in business administration or related area desired or equivalent work experience.
Minimum of 5 years experience in full service sales or sales operations required.
Experience with Oracle, Hyperion, Lawson and Salesforce preferred.
It - Technology Specialist - It Service, Support And Operations | Infra_Tooladministration-Itsm | Servicenow
By TechFetch.com - On Demand Tech Workforce hiring platform At Richardson, TX, United States

ServiceNow IntegrationsNice to have skills (Top 2 only)

Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of theServiceNow systemAdditional Sills:

It Field Service Technician
By Delaney Computer Services, Inc. At Mahwah, NJ, United States
Proven experience as an IT Technician or relevant position.
Excellent diagnostic and problem-solving skills.
Good knowledge of internet security and data privacy principles.
A minimum of a 2-year AAS degree in a related field or equivalent experience.
Certification as an IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional).
Provide on-site technical assistance at client sites, including troubleshooting, repair, and installation of hardware and software systems.
It Field Support Technician (Fremont, Ca)
By Tesla At , Fremont, Ca
Experience supporting senior-level executives and management.
Respond to requests and incidents from our remote employees daily.
Proactively ensure the highest levels of systems and infrastructure availability in our remote environments.
Understanding project requirements and developing project plans to deliver on time through collaboration with different teams within Tesla.
Some planned travel to and from remote sites across regions, with occasional short-notice travel required.
Bachelor’s Degree in Computer Science, Networking, Information Systems, or equivalent training/experience.
Field It Support Technician
By McLane Company At , Temple, 76508, Tx
Minimum 3 years experience in an IT environment with a focus on Intel/Microsoft Windows based Systems
Knowledge of Cisco networking language and equipment
Specifically working with desktops, laptops , thin clients, servers, networks and phone equ1pment.
The field technician is expected to support all divisional and Corporate information Technology Projects while keeping accurate documentation.
Field It Support Technician
By Reynolds and Reynolds At , Bakersfield, 93301, Ca $50,000 - $65,000 a year
Previous technical experience or training required
Working remotely with a company cell phone, laptop, and other provided home office equipment
High school diploma or equivalent
Must be able to lift at least 50 pounds on a consistent basis
Must be able to attend a paid training class in Texas
Good driving record with no more than 2 moving violations in the past 3 years
Hvac Automation Field Service Support
By Honeywell At , New York, 10001, Ny
2+ years of troubleshooting/ programming experience with HVAC controls
2+ years of experience with building automation systems and/or Tridium
Strong problem solving and critical thinking skills.
Good verbal /written communication Skills
Must be a US Citizen due to contractual requirements.
Current member of local union or willing to join.
Field Service Engineer And Insitu Machining
By Caterpillar At , Miramar, Fl
Knowledge/experience with workshop processes and component overhauls
Job Duties/Responsibilities may include, but are not limited to:
If necessary, implementation of material tests by NDT (Non - Destructive Testing). Courses on NDT are offered if required
Manage Customer complaints and ensure they are resolved with both written and oral responses.
Proficient Knowledge of CM products and services or equivalent competitor medium speed engine/equipment
Experience in in situ machining e.g., crankshaft grinding, block repairs, etc.
Field It Support Technician
By Reynolds and Reynolds At , San Diego, 92101, Ca $50,000 - $65,000 a year
Previous technical experience or training required
High school diploma or equivalent
Must be able to lift at least 50 pounds on a consistent basis
Must be able to attend a paid training class in Texas
Good driving record with no more than 2 moving violations in the past 3 years
A+ certified is a plus
It Field Support Technician
By WSSC Water At , Laurel, Md $23.10 - $34.62 an hour
Required Knowledge, Skills, And Abilities
Contributes information for IT FAQs, knowledgebase and instructions to address commonly experienced technical issues related to configuration, hardware, networking and applications
Working knowledge of remote connectivity tools (SCCM, LOGmein, Citrix etc)
Working knowledge of installing, configuring and troubleshooting computers in a managed windows network environment
Strong analytical and organizational skills with the ability to manage multiple tasks simultaneously
Knowledge of computer hardware and software as well as general office equipment including copiers, faxes, scanners, tablets, Smart Phones, etc.
Field It Support Technician
By Reynolds and Reynolds At , White Plains, 10601, Ny $50,000 - $65,000 a year
Previous technical experience or training required
Must be able to attend a paid training class in Texas
Good driving record with no more than 2 moving violations in the past 3 years
A+ certified is a plus
High school diploma or equivalent
Must be able to lift at least 50 pounds on a consistent basis
Specialist It Service Management And Compliance - Application Support (Remote)
By Transamerica At , Remote $120,000 - $160,000 a year
Seven years of technology management, including IT service management or production support experience
Strong understanding of service management frameworks (ITIL); working knowledge of integrated service management tool(s) such as ServiceNow.
Experience overseeing and executing in ITIL operations processes including incident management and problem management,
Experience and understanding of Information Systems (IS) Incident and Problem Management principles and process lifecycle
Interpersonal and relationship management skills
Experience with service management across different locations and a multi-sourced environment

Are you looking for a job that offers a chance to make a real difference? Do you have a passion for technology and helping people? If so, then a career in IT Service and Support may be the perfect fit for you! With this job, you'll have the opportunity to work with cutting-edge technology, provide technical assistance to customers, and help them solve their IT problems. Plus, you'll get to work in a fast-paced and ever-changing environment, where no two days are the same. So, if you're ready to take on a challenge and make a difference, then this could be the job for you!

Overview of Field IT Service and Support Field IT Service and Support is a position that involves providing technical support and assistance to customers in the field. This position requires a high level of customer service and technical expertise in order to ensure that customers receive the best possible service. The Field IT Service and Support professional is responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. Detailed Job Description of Field IT Service and Support The Field IT Service and Support professional is responsible for providing technical support and assistance to customers in the field. This includes troubleshooting and resolving customer issues, as well as providing technical advice and guidance. The Field IT Service and Support professional must be able to communicate effectively with customers and be able to explain technical concepts in a clear and concise manner. The Field IT Service and Support professional must also be able to work independently and be able to prioritize tasks in order to meet customer needs. Field IT Service and Support Job Skills Required
• Excellent customer service skills
• Strong technical knowledge and troubleshooting skills
• Ability to communicate effectively with customers
• Ability to explain technical concepts in a clear and concise manner
• Ability to work independently and prioritize tasks
• Knowledge of computer hardware and software
• Knowledge of networking and network security
Field IT Service and Support Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a customer service or technical support role
• A+ certification or equivalent
• Knowledge of computer hardware and software
• Knowledge of networking and network security
Field IT Service and Support Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Knowledge of customer service and technical support best practices
• Knowledge of troubleshooting and problem-solving techniques
Field IT Service and Support Job Experience
• At least two years of experience in a customer service or technical support role
• Experience in providing technical support and assistance to customers in the field
• Experience in troubleshooting and resolving customer issues
Field IT Service and Support Job Responsibilities
• Provide technical support and assistance to customers in the field
• Troubleshoot and resolve customer issues
• Provide technical advice and guidance to customers
• Communicate effectively with customers
• Explain technical concepts in a clear and concise manner
• Work independently and prioritize tasks
• Maintain customer