Onsite Field Technician Jobs

IDEAL CANDIDATE PROFILE

Onsite Field Technician

Lucas Systems, Inc. Overview

Lucas offers full-service Point of Sale Technology and Service under one roof. We handle Software, Hardware, Professional Services, and Technical Support for all our clients. We believe our "customer-direct" model accounts for a consistent, high-quality product and service.

Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service Restaurant (QSR), Fast Casual restaurant space. We have never had a goal of becoming one of the largest providers, rather we focused on being one of the best, most reputable providers. We sought to accomplish that by providing our clients a reliable, quality product and service. We believe that if we consistently do that, our clients will be happy with the value they receive from us and they will recommend us to others. After years of service and while we continue to expand our customer base, we believe our recipe for providing a quality product & service and evolving that product and service to meet the customer's changing needs...is what our clients want, and that is why we provide Solutions. Delivered. Right.

For more information, visit www.lucaspos.com

Who We Are

The Mission - Why We Exist

Lucas exists to create and deliver excellent service and technology solutions that help our customers succeed, while providing a high standard of care for all.

The Vision - What We Want to Achieve

To deliver quality solutions backed by the best service while building lasting relationships.

Our Values - The Way We Will Accomplish This Mission

Our Core Values

Our behaviors embody our core values. These core values guide our decisions over time and preserve the essence of our purpose. To deliver on the above we have established values that will control our behavior, guide our decisions, and will be reflected in our actions. They do not change over time.

Service - we strive for excellence in serving our team members, customers, industry partners and community.

Urgency - we act promptly, in all situations. Every minute counts.

Relationships - we are personally responsible for cultivating lasting relationships that positively impacts others.

The Position

We're looking for team members who possess a high value on customer service, relationship building, and have a sense of urgency with helping customers.

The Onsite Field Technician will be required to go onsite to customer locations to install point of sale equipment, peripherals, structured cabling, and network devices for restaurant establishments. The OFT, will work closely with our Production team and will be required to meet deadlines, be detail oriented, and a passion for helping others.

The responsibilities of the OFT include but may not be limited to the following:

• Provide final testing of installed equipment to ensure it functions properly and meets desired specifications.
• Drive company vehicles
• The company reserves the right to add or change duties at any time.
• Adapt to changing technologies, solutions, and duties at any time.
• Install various types of hardware devices (POS Touchscreens, Kitchen Display Equipment, Payment Devices, Firewalls, Switches, Cameras, etc.)
• Install structured network cabling (Cat-5, Cat-6) and terminating ends
• Install network racks (6U, 12U, etc.)
• Seek out and/or accept ongoing learning opportunities
• Documentation of all field work

The OFT will report directly to the Production Manager and work closely with other Installation Technicians/ Onsite Field Technicians. Success will be dependent on the individual's ability to learn technology that is used in the establishment, dependable, and have the ability to meet deadlines.

Key Characteristics of the Ideal Candidate

Some Key Characteristics That Are Our Non-negotiables For Candidates Include

We are looking for individuals that thrive on relationship building and being a part of a Team. Our key to success is forming and enhancing relationships with our teammates and customers as well as finding individuals who are Hungry, Humble & Smart.

• Multitasking - This is not a steady state or static environment. Workflow will cycle and interruptions are normal, so this person must be able to juggle and adjust on the fly
• Called - A strong sense of passion for our mission and serving others
• Interpersonal - Be able to develop and maintain relationships with others both internal or external. Use good judgment in all situations and understand the impact of your words and actions.
• High Character - We operate with a high trust culture and with personal values and integrity. Integrity, honesty,trust, compassion, and diligence are all qualities this person must possess to flourish here.
• Self-Motivated - Not everything will have a pre-planned solution. The individual will need to be self-motivated to figure things out and be resourceful. They will need to be diligent in their efforts and be thinking about the next steps and next opportunity. Are you willing to go the extra mile to achieve something greater? Satisfaction, Knowledge, etc.?
• Team Oriented - Thrive on working closely with others to achieve positive results. Ability to serve others as nobody is above any task and we are all here to serve, point out contributions of others before your own, share in the successes of other team members.

Requirements

• Overnight Travel (2-3 days)
• The City of Ojai Recreation Department is now accepting applications for the Lifeguard position, for our aquatics program. Under immediate supervision, the incumbent provides lifeguard services for public swimming and during instruction.
• Valid Driver's License
• Work off hours and overnight shifts

This position is a temporary, part-time, seasonal position, working up to 999 hours per fiscal year and paid on an hourly basis. Employee may work on weekends, evenings and holidays.

CLASSIFICATION CHARACTERISTICS

Lifeguard I is the entry-level classification in the Lifeguard series and is distinguished from the II-level by performance of only a portion of the duties assigned the journey-level classification and does not require the WSI certification. Lifeguard I is typically used as a training classification and incumbents have limited work experience. Incumbents work under immediate supervision while learning job tasks and performing lifeguarding duties.

EXAMPLES OF DUTIES

Duties may include, but are not limited to, the following:

• Observes and assesses swimmers in the pool area from an assigned station to identify and prevent unsafe conditions or potential hazards. Explains and enforces pool rules to provide a safe and accident-free pool environment.
• Performs general pool and facility maintenance
• Performs other duties as assigned.
• Participates in program publicity and promotional activities.
• Administers CPR and American Red Cross or American Heart Association first aid when necessary.
• Collects program registration and fees, prepares records and activity reports in accordance with established procedure.

Education And /Or Experience

Must be at least 16 years of age at time of appointment. Must successfully complete the physical assessment and complete interview process. Education in American Red Cross lifeguarding principles, and American Red Cross or American Heart Association lifesaving skills; water safety practices; leadership techniques and methods; and general pool maintenance functions.

Knowledge, Skills And Abilities

The ability to rescue persons using Red Cross Lifeguard techniques; remain calm in emergency situations, maintain courtesy and communicate with diplomacy to secure voluntary compliance with facility policies and rules; prepare written reports and records, assist with daily maintenance of the swimming facility; and resolve problems efficiently using diplomacy and tact.

PHYSICAL DEMANDS

While performing the duties of this position, the employee is required to sit, stand, and talk. Hearing and speaking sufficient to exchange information in person; vision in normal range with or without correction; audio-visual discrimination and perception for making observation; sitting, walking, standing, and swimming for prolonged periods of time; bending, stooping kneeling, or crouching; reach with hands and arms, lift, push, and pull 50 pounds when responding to emergency lifesaving situations; dexterity of hands and fingers to operate pool equipment; mental capability to observe people and situations and respond calmly in emergency situations.

MENTAL DEMANDS

While performing the duties of this activity, the employee is regularly required to use written and oral communication skills; observe and interpret situations; read and interpret data, information and documents; interact with City staff and different organizations; and members of the general public.

WORK ENVIRONMENT

The work environment characteristics are representative of those an employee encounters while performing the essential duties of this aquatic position. Employee works in an outside aquatics facility environment, in seasonal climate and weather conditions; works with slippery surface conditions, where water and swimming pool chemicals are frequently encountered; and subject to emergency situations. Employee may be exposed to chemicals associated with a swimming pool; and to body fluids with the possibility of communicable disease.

Special Requirements

Must possess all of the following certificates at time of appointment:

• American Red Cross Lifeguard Training.
• American Red Cross Community First Aid.
• American Red Cross or Heart Association CPR-PR (Professional Rescuer).

Compensation

Lifeguard I - $16.09 to $18.62 p/h

The City of Ojai is an Equal Opportunity/ADA Employer.

This recruitment will remain open until filled and may close at any time without notice. Facsimiles, electronic mail, photocopies, and final filing date postmarks will not be accepted.

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