F&B Supervisor - Bar 17

Universal’s Aventura Hotel, offers stunning views of all three Universal Orlando™ theme parks in a vibrant, free-flowing and calming atmosphere. Featuring the destination’s first rooftop bar and advanced in-room technology, this new landmark is the perfect mix of comfort, style and convenience for the modern traveler.

• Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
• Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
• Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
• Reports unsafe working conditions
• Proficient in Excel, Word and Power Point
• Ensure proper handling of guest checks and cash transactions
• Intercedes and/or fills in for Team Members should need occur
• Assist Team Leader in conducting menu classes and taste panels
• Assist Team Leader in conducting month end inventory count and recording.
• Supervise service of guests, being watchful of signals from guests in need of service
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist Team Leader to establish and monitor side work duty completion.
• Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
• Maintain bank to SOP, keep it balanced and secure at all times.
• Excellent organizational skills
• Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage

• Knowledge of Microsoft Office preferred
• Able to make decisions on imperfect information
• Food & Beverage knowledge required
• High school diploma
• Strong organizational skills
• Excellent communications skills, written and verbal