Director - Strategic Accounts

Overview

The Director of Strategic Accounts is responsible for the growth, process, customer engagement, customer satisfaction, and overall management of a portfolio or strategic account and connecting Covenant’s Account Managers. The role will identify targeted customers and leads while selling enterprise logistics solutions through a consultative sales approach and will build relationships throughout Covenant and the client’s organization to facilitate a smooth execution of business and ensure the ongoing service and growth of accounts.

Responsibilities

• Execute commercial strategy as outlined from SRVP and AVP of Sales through face to face customer interactions, phone, and video meetings.

• Leverage Covenant’s value proposition to build stronger more meaningful long-term customer relationships.

• Meeting goals for new customer/bill to creations on a monthly basis to continue driving Covenant’s strategic customer differentiation.

• Add, retain, and stabilize annual revenue goals for brokerage group along with solo-asset services.

• Identify, expand and promote the multiple service offerings of CLG with the purpose of securing a larger portion of a valued customers supply chain spend.

• Collaborate with all levels of leadership both internally and externally to lead CLG further into the customers supply chain.

• Consult for our customers and enterprise sales managers to find the best connection points for both organizations.

• May work after hours or on weekends as required by customer demands and/or seasonality typical to transportation.

Qualifications

Knowledge Skills, and Abilities

• Proficient in relationship building internally and externally.

• Ability to communicate and negotiate with internal and external customers.

• Self-motivated with the ability to handle multiple customers simultaneously while remaining calm and confident.

• Ability to travel as required in meeting essential duties and responsibilities.

• Must be a team player with strong collaboration skills.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Possess high personal integrity, sales proficiency, and a strong work ethic.

• Strong communication, interpersonal, and negotiation skills (verbal, electronically, and in written form).

• Detail oriented and possesses organization skills.

• Skilled in Microsoft Office (Word, Excel, and Powerpoint).

Education and Experience

• Bachelor’s degree and/or Graduate degree in Business or equivalent work experience required.

• 4+ years of sales experience required.

• 2+ years experience selling in the transportation industry preferred.

Competitive Compensation

401(k) match, Serious Health Condition Pay

Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

Paid Time Off

Holidays, Birthday, Wellness Day, Vacation & Sick Time

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer

M/F/Disability/Veteran

VEVRAA Federal Contractor