Director - Project Management Office

Summary:

The Director of the Project Management office (PMO) leads the PMO department and Organizational Change Management (OCM) for the IT team and is responsible for designing the framework within which projects are created, managed and completed. The PMO creates methodologies, standards and dependencies according to which projects are designed.

Accountabilities:

• Leads the identification and development of PMO roles, team configuration and recruitment appropriate to deliver the agreed-upon PMO goals and objectives.
• Builds and maintains relationships with senior leadership and key PMO stakeholders, and acts as a trusted advisor.
• Selects the tools, to be adopted by the organization to manage, forecast, report and measure benefits of projects.
• Leads a group of matrixed Project managers/ Portfolio managers across the IT organization.
• Leads the implementation of project management processes, methods, tools, guidelines and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery.
• Provides ongoing coaching and mentoring to PMO staff and project managers.
• Engages IT senior leadership to define the PMO mission, goals and operating model, and releases this after senior management approval, in the form of the PMO charter.
• Partners with the EPMO lead to ensure consistency of tools and process across the organization where possible.
• Regularly reviews and evaluates opportunities to improve the project management best practices in order to achieve higher maturity in PPM.
• Facilitates among the PMO stakeholders and organizational leadership a consensus around the mission and vision of the PMO organization to foster a project-management-oriented culture and mindset.
• Leading the OCM team requires developing and implementing change management strategies and plans that maximize employee adoption and usage of required changes.
• Develops a Leads a community of practice to facilitate collaboration and best-practice sharing among project managers and key PMO stakeholders.

Experiences/Skills:

• Experience working in a cross functional organization with matrixed resources.
• A distinctive blend of business, IT, financial and communication skills. (This is a highly visible position with substantial impact.)
• Experience with one or more project management methodologies (for example, PMI PMBOK, PRINCE2 and Agile).
• Preferably experience in effectively managing cross-functional teams, influencing key stakeholders, across the organization and within complex contexts
• Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units.
• Exceptional leadership skills with the ability to develop and communicate the PMO vision and inspire and motivate PMO staff.
• Program management skills and experience, plus significant knowledge of project planning tools with evidence of practical application (which is highly desirable).
• Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the PMO staff.
• Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills.
• 15 or more years in IT and business/industry
• Demonstrated experience in establishing standard processes and managing performance to achieve key metrics
• Demonstrated ability to develop and execute a strategic resource plan.
• Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.
• Travel: 15% for quarterly or required functional meetings
• Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business, and how they may be applied to the enterprise to drive digital business.
• Bachelor's degree required

Competencies:

• Results oriented
• Building Relationships
• Strategic technology Planning
• Influence others
• Change advocate
• Leadership
• Change advocate