Director Project Management - Professional Services

The Director – Project Management oversees a global team of high performing Project Managers who are tasked with delivering multiple, complex SaaS client implementation projects on time and within budget for our customers. The Director will also be tasked with creating a scalable, consistent, global project management framework that can be executed across Revalize’s entire product portfolio. Key responsibilities include:

Responsibilities:

• Facilitates ongoing resource planning to ensure team maintains appropriate levels of billable utilization.
• Lead, organize, direct, and manage a team of high performing project managers
• Ensure implementation projects are completed on time and within budget while maintaining a high level of customer satisfaction throughout the customer lifecycle
• Collaborate with peer organizations within PS (implementation, tech consulting, operations) and other Revalize organizations (e.g. sales customer success, etc) to execute on key strategic initiatives that can drive product and services growth.
• Track, forecast and measure billable utilization for the PMO team against established targets; ensure efficient deployment of project managers
• Identifies process improvement initiatives to optimize and scale our project management and implementation capabilities globally

Qualifications:

• 7-10+ years as a client facing project/program manager or project management office leader for high growth SaaS platform
• Ability to implement a project management framework that drives consistency and operational excellence.
• Experience working in matrixed and complex organizations and an appreciation of how to execute in a high growth, fasted paced environment
• Experience in M&A activity and a strong ability to integrate diverse teams and individuals towards a common goal.
• 5+ years global customer facing project management experience (e.g. managing projects/customers in multiple countries)

Additional Information:

Qualified candidates will be asked to take a thirty-minute assessment as part of the recruiting process.