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Director Of Restaurants And Bars
Company | Alila Marea |
Address | , San Diego, Ca |
Employment type | FULL_TIME |
Salary | $120,000 a year |
Expires | 2023-06-07 |
Posted at | 1 year ago |
Summary
Welcome to the Alila Marea Beach Resort Encinitas, a defining and iconic beachfront resort located in North County, San Diego, just 28 miles north of San Diego International Airport. Both historic and breathtaking, Encinitas is a unique setting among a group of beach enclaves that dot California’s Coast Highway 101. The vibe here is refreshingly unpretentious, artsy and chill, and a place where the local residents take a balanced, holistic approach to the good life. Whether riding the consistent ocean waves, biking along the dramatic coastline, swimming and bodysurfing, practicing yoga or just relaxing, reflecting and toasting with a glass of wine, it’s an enviable lifestyle that echoes the essence of our distinctive relaxed luxury experience.
To the discerning traveler, we are the quintessential Southern California beachfront destination that delivers authentic and one-of-a-kind personalized experiences in a world-class, barefoot luxury setting. We are local, sophisticated and unscripted, with the intent of anticipating guest needs both spoken and unspoken.
We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our resort seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.
- Exercise quality control for both food and beverage
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement and maintain F&B sales/marketing programs
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Hire, train, empower, coach and counsel, performance and salary reviews
- Maintaining Hyatt standards of service and ensure their implementation
- Direct and oversee development of employees
- Implement procedures to increase guest and associate satisfaction
- Maintain communications with Corporate Staff
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Coach and counsel employees to reflect Hyatt service standards and procedures
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
- Participate in total hotel management as a member of the Hotel Executive Committee
Qualifications
- 6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
- With opening hotels, previous hotel pre-opening experience preferred
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Experience implementing new F&B concepts
- Must have excellent organizational, interpersonal and administrative skills
- At least 5 years experience in a senior role in a food and beverage environment
- Service oriented style with professional presentations skills
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Must be proficient in Microsoft Word and Excel
- Clear concise written and verbal communication skills in English
- Hotel/Hospitality degree an asset
- Proven leadership skills
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