Director Of Learning & Development, Restaurants

Momofuku Established by chef and founder David Chang in 2004 with the opening of Momofuku Noodle Bar, Momofuku has grown to include restaurants in New York City, Las Vegas, and Los Angeles and Momofuku Goods, a line of home cooking products. Momofuku has gained world-wide recognition for its innovative take on cuisine, while supporting local, sustainable and responsible farmers and food purveyors. The Director of Learning and Development, Restaurants is an integral part of developing a leading and learning culture at Momofuku Restaurants. This role works in tandem with Operations and Human Resources to identify needs, develop and launch effective learning & development strategies and programs. The Director is responsible for overseeing all aspects of employee training, development, and performance improvement within the restaurants. This leadership role involves designing and implementing comprehensive learning strategies, programs, and initiatives to enhance employee skills, knowledge, and performance. This role works closely with the Director of HR, East Coast to provide input, structure & oversight to Momofuku's developmental plans and is an integral part of developing the leading, diverse, equitable, learning, and inclusive culture Momofuku strives for. This role will partner closely with Leadership, Operations, HR, and Restaurant Management teams to identify needs, and develop and launch effective development and culture strategies and programs. Compensation: $120,000 a year Why Momofuku? At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development. RESPONSIBILITIES

• 4+ years of experience in performance management and coaching techniques
• The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
• In partnership with Human Resources, support the development and execution of any performance management and leadership materials and programs including but not limited to development pathways, succession planning, review processes and coaching for restaurant teams.
• 5+ years of restaurant management experience required; (mixture of FOH/BEV strongly preferred)
• Routinely visit all restaurant locations to evaluate and ensure development and training programs are being followed and adjust where needed. REQUIREMENTS
• Ability to work independently, prioritize effectively, be proactive in anticipating issues & needs, and make appropriate judgment calls
• In partnership with Operations, HR, and Senior Leadership, identify needs, and create and execute restaurant learning strategies and programs that align with business goals.
• 4+ years of restaurant management experience required; (mixture of FOH/BEV strongly preferred)
• Knowledge of the following systems strongly preferred: Google Suite, Microsoft Office, Windows Operating Systems, Resy, SevenRooms, Avero, Toast, Ultipro, Compeat
• Excellent food and beverage product knowledge; actively stays up to date with trends, changes and innovation as it relates to F&B and restaurant operations PREFERRED REQUIREMENTS
• Strong desire to learn and grow, actively seeks feedback from all levels/departments
• In collaboration with the Culture and Development and Operations, Implement, facilitate, and drive company culture by researching and building programs & initiatives including but not limited to safety, perks, volunteer opportunities, networking & mentoring activities, positive reinforcement & rewards, Town Hall content, etc.
• Conduct regular formal and informal data analysis to glean insight into the need for and effectiveness of programs and initiatives
• Clear understanding of career path and succession plan mapping
• Excellent oral and written communication skills
• 4+ Previous experience managing a team of trainers
• Computer literacy & proficiency in Microsoft Office & Google Suite
• Strong team-building and interpersonal skills with the ability to develop professional relationships with diverse staff across departments and levels Physical Demands
• Bachelor's in Business, Organizational Behavior, Communications, Instructional Design, Human Resource Development or equivalent combination of experience, education and/or certifications in a variety of L&D areas
• Experience with managing a learning management system
• In partnership with Human Resources, Operations and Restaurant leadership create yearly training calendars for the restaurants.
• In collaboration with HR, monitor and review effectiveness of development programs and learning strategies. Use engagement surveys, KPI's and stakeholder consultations to understand effectiveness and areas for improvement.
• In partnership with HR and Operations, assist in the development and execution of all restaurants training SOPs and SOP materials.
• Create communication and launch plans for all new restaurant learning and development initiatives to ensure effective roll out
• Implement various learning methods for company restaurants (e.g. online training, virtual training, in-person training, coaching, peer-to-peer & mentoring groups, etc.)
• Strong interpersonal skills, communication skills and team-based project management experience
• In collaboration with Culture and Development, work with Restaurant leaders to improve the company & location specific culture that employees and candidates for hire experience
• Possess expertise in Learning & Development, Diversity, Equity, & Inclusion, and related fields
• In collaboration with the Culture and Development department, create, coordinate and manage Momofuku's social & team building activities
• Evaluate, anticipate, and meet evolving and ongoing employee and organizational development in the restaurants
• Excellent written and verbal communication skills