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Director - Learning Jobs
Company | Hermès |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail Luxury Goods and Jewelry |
Expires | 2023-08-05 |
Posted at | 10 months ago |
The Team:
- Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
- Human Resources Business Partners: performance management, employee relations, recruiting and retaining talent, coaching and counseling.
- Talent Development: corporate social responsibility, diversity, learning, leadership development, internal communications and employee engagement.
- Minimum of 7+ years of training, performance coaching, or similar experience
- Facilitate classroom, virtual and in-store trainings that focus on product-expertise, selling skills and the client experience
- Strategize and recommend creative learning solutions to help meet boutique and Hermès business objectives
- A passion to learn and gain subject-matter expertise
- YES
- Recognize the value that diverse perspectives and cultures bring to an organization and actively seek to understand and empower these perspectives
- Decision Making Responsibility:
- Bachelor’s degree preferred
- Manage and develop members of the Learning team
- Conduct needs analyses to identify performance-based training opportunities
- Strong ability to build cross-functional partnerships and influence across all levels and functions
- Experience developing and leading direct reports
- Strong instructional design, communication, and writing skills
- Excellent classroom facilitation, and presentation and interpersonal skills
- Technologically adept and proficient in Microsoft 365 programs
- Create engaging seminars, presentations and training collateral that ensure knowledge transfer and provide exceptional employee learning experiences
- Partner to employ successful onboarding strategies for new hires
- Oversee all relevant project administration, including maintaining the HR budget and coordinating program and project logistics (i.e. participant and independent travel, invitations and communication, shipping, printing materials, borrowing merchandise, etc.)
- Willingness to take on new opportunities and tough challenges with positivity, energy and enthusiasm
- Model “Gracious Leadership” and foster the Hermès of Paris culture
- Ability to travel 30% of time, dedicated to coaching and presentation facilitation (will require occasional international travel and occasional weekend hours)
- YES
- Self-starter with the ability to work independently and as an active team player
- Budget Responsibility:
- YES - Director, Learning will be responsible for managing 1-2 direct reports at the start of the role.
- Exceptional project management skills, with an ability to work on multiple priorities simultaneously
- Implement instructionally-sound training strategies that consistently raise the level of performance and engagement of Hermès employees
- Track, report, and evaluate training programs for participation and effectiveness; make recommendations for new solutions and to improve existing offerings
- About You:
- Supervisory Responsibility:
- Demonstrated experience translating vision into strategy and delivering on the strategy
- Liaise with international partners to execute global training initiatives locally
- Maintain consistent follow-up post training, holding teams accountable for achieving training objectives and meeting goals
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