Customer Service Representative - National Remote ($16.00 - $27.31 / Hour)

Join our team at employer and enjoy a diverse and inclusive environment that embraces change, innovation, and collaboration. We offer a hybrid working model, allowing for in-office and work from home flexibility, as well as competitive compensation packages and various benefits. Take advantage of educational resources, employee resource groups, and opportunities for personal and professional growth. Be part of a team that is committed to an inclusive workplace and community engagement.

What You'll Do

• Participate in departmental projects and initiatives, improving model effectiveness
• Stay updated on new rules, regulations, and reputational risks to enhance investigation processes
• Prepare suspicious activity reports and manage complex investigations
• Understand business and regulatory requirements, ensuring compliance
• Review AML investigations, policies, and procedures, meeting regulatory standards

Skills You'll Need

• Proficiency in MS Excel and effective internet search techniques
• Bachelor's degree and prior experience in AML investigation or equivalent
• Strong knowledge of AML laws and regulations
• Ability to identify and communicate issues effectively
• Excellent writing, communication, analytical, and research skills

Skills That Will Help You Excel

• Ability to identify and communicate issues effectively
• Analytical, judgment, and research skills
• Strong written and oral communication skills
• Meticulous with strong attention to detail

Additional Information

• Employer provides reasonable accommodations for candidates and employees with disabilities and religious needs.
• Employer is an Equal Opportunity Employer and welcomes applications from all backgrounds and protected categories.
• Salary range for this position in New York City is $85,000 to $140,000.
• Employer values diversity and inclusion and promotes an inclusive working environment.
• Additional legal notices and provisions can be found in the provided links.

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