Register
Recruit Create CV

Customer Service Supervisor – National Remote Jobs

Customer Service Supervisor - National Remote ($46700.00 - $91300.00 / Year)
By Talentify.io At United States
Coordinate work activities with other supervisors, managers, departments, etc.
High School Diploma / GED (or higher) OR equivalent years of work experience
1+ years of supervisory/leadership experience
5+ years of experience analyzing and solving customer problems in an office, claims, or customer service environment
2+ years customer service experience
Ability to multitask and understand multiple products and levels of benefits
Customer Service Representative - National Remote
By Optum At , Dallas, 75202
Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
High School Diploma / GED (or higher) OR equivalent work experience
Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner
Skilled in problem solving to quickly assess current state and formulate recommendations
Critical thinking skills to problem solve and resolve customer concerns
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Customer Service Supervisor (Remote)
By Acentra Health At United States
Consults with management staff on complicated or complex unresolved issues or precedent setting decisions.
Proficient in call center technologies/customer service management systems.
Are you an experienced Customer Service Supervisor looking for a new challenge?
Associate degree preferred or equivalent experience.
Knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook).
Four+ years of experience in a call center environment.
Customer Service Advocate - National Remote
By UnitedHealthcare At , Dallas, 75202, Tx
Sales or account management experience
3+ years of combined education, work and/or volunteer experience
Utilize time and resources effectively to achieve performance targets centered around a positive member experience
Participate in continuous learning and training sessions, developing new skillsets
High School Diploma / GED (or higher) OR equivalent work experience
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
Customer Service Representative - National Remote
By UnitedHealthcare At , Wausau, 54402, Wi
Proficient conflict management skills to include ability to resolve issues in a stressful situation and demonstrating personal resilience
Handles unique customized employer benefit plans
High School Diploma / GED (or higher) OR 10+ years of equivalent working experience
1+ years of customer service experience with analyzing and solving customer’s concerns
2+ years of customer service experience OR experience in the healthcare industry
Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the provider
Customer Service Supervisor Jobs
By LoanCare At Virginia Beach, VA, United States
Proven leadership or managerial experience
Implement/monitor key controls and manage appropriate operational risks
5 years of supervisory experience, preferably in a call center
Must be flexible, organized, and able to manage and prioritize daily assignments (e.g., conducting preliminary
Expert and proven knowledge of customer service principles and practices
Ability to provide consistent engagement in customer and brand experience
Customer Service Supervisor Jobs
By Americor At Meridian, ID, United States
Minimum 1 year of call center management experience
Strong organizational, time management, and multitasking skills
Performance management – compiling data and making assessments
Oversee/Manage the reporting and maintenance of EOD reports
Acknowledge and resolve customer complaints
Experience training, mentoring, and leading a team
Customer Service Supervisor (Plan Advisor Supervisor) - National Remote
By UnitedHealth Group At Dallas, TX, United States
Experience with Microsoft Excel (edit and/or create spreadsheets/docs, data entry, sort, and filter)
Develops staff by providing information, educational opportunities and growth opportunities
Identifies and develops the skill sets of individual staff members for further advancement
High School Diploma / GED (or higher) OR equivalent experience
2+ years of inbound/outbound customer service experience, preferably healthcare but any service industry
2+ years of CPS experience within UMR, or, Navigator system
Supervisor Customer Service Jobs
By HCA Healthcare At Campbell, CA, United States
KNOWLEDGE, SKILLS AND ABILITIES: This position requires the following minimum requirements:
Education assistance (tuition, student loan, certification support, dependent scholarships)
Administers performance management, recognition and disciplinary actions on a timely basis
Learn More About The Benefits Offered For This Job.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Supervisor, Customer Service - Surepayroll
By Paychex At St Petersburg, FL, United States
At least 2 years of experience in contact center environment
Supervises, coaches and develops staff; assigns, directs, and checks the work of assigned personnel to ensure quality client service.
Provides expertise to resolve client concerns and policy or procedural issues. Collaborates with appropriate personnel to identify and resolve system problems.
Partners with recruiting related to interviewing, and hiring to ensure that the best possible talent is hired.
Plans, coordinates, and organizes quarter- and year-end processes to provide accurate and timely tax documents to clients.
Call center leadership - Preferred
Customer Service Supervisor Jobs
By PharmScript LLC At Somerset, NJ, United States
Assures that daily performance measures are available and effectively utilizes this information to manage the work force for continuous improvement
Six months prior leadership experience
One-year prior call center or customer service-related experience preferred
Monitors and documents incoming telephone calls and fulfillment activity and provides continuous feedback to staff
Coordinates with other units or divisions as necessary to resolve issues
Ensures compliance with state and federal laws, rules and guidelines, and policies and procedures
Supervisor Customer Service Jobs
By Highmark Health At Home, PA, United States
Ability to clearly articulate processes and procedures to all staff and management personnel.
Ability to communicate, interact, and work effectively and cooperatively with all levels of staff and management teams.
Subject matter expert for benefit plan and claims processing.
3 years with complex service computer systems (ex. OSCAR, INSING) and inquiry/benefits and handling of phone, written or web inquires
Knowledge of multiple processing systems and workflows.
Knowledge of various telephone or call center systems.
Customer Service Supervisor Jobs
By Hawaii Gas At Honolulu, HI, United States
In-field experience in the job duties described may be considered as equivalent substitute for educational requirements.
Required Education and/or Work Experience
Preferred Education and/or Work Experience
Performs all other related duties as instructed by supervisor/manager.
Good working knowledge of applicable Federal, State and Country regulations and Company policies and procedures impacting this activity.
Working experience in a Union environment.
Customer Service Representative - National Remote ($16.00 - $27.31 / Hour)
By Talentify.io At United States
Understand business and regulatory requirements, ensuring compliance
Prepare suspicious activity reports and manage complex investigations
Bachelor's degree and prior experience in AML investigation or equivalent
Strong knowledge of AML laws and regulations
Excellent writing, communication, analytical, and research skills
Strong written and oral communication skills
Healthcare Billing Customer Service Supervisor - Remote
By Talentify.io At United States
Manage Customer Service Department, including hiring and training new staff, setting job responsibilities and priorities, and completing staff performance evaluations
Opportunity to lead and manage a team of Customer Service Specialists
Full-time position with competitive compensation and benefits package
High school diploma or equivalent required, with 3-5 years of medical business office experience
Proficient in Microsoft Office Suite and using computer systems, with excellent typing skills
Knowledge of various payors and understanding of contractual discounts
Customer Service Supervisor Jobs
By SageSure At United States
Keep management informed on issues and challenges
Proven experience as a call center supervisor or similar supervisory position
Experience in customer service is essential
Working knowledge of MS Office
Outstanding communication and negotiation ion skills
Excellent organizational and leadership skills
Customer Service Supervisor Jobs
By FLSmidth At Tucson, AZ, United States
Bachelor's degree (B. A.) from four-year college or university; or 8+ years related experience and/or training;
5 + years of supervisory experience in a corporate office setting.
Competitive benefit package including health, dental, disability, life, and voluntary insurance options
Financial support for continuing education
Lead day-to-day communications and process changes with regional business, external and internal customers, operations leaders, and business unit supply chain leaders.
Day to day supervision of the team using key performance indicators and performance metrics.
Customer Service Supervisor Jobs
By Spire At Birmingham, AL, United States
Required Knowledge, Skill And Abilities
Facilitator certification with one of the leading Customer Service Skills Companies preferred
Manages and coordinates the daily activities of contact center agents to ensure high level of quality and productivity standards are met
Takes ownership and provides personalized coaching solutions to ensure team members deliver an effortless customer experience
Manages staffing levels and performance to ensure corporate objectives are met
Analyzes ongoing processes and recommends solutions to improve overall customer experience
Customer Service/Supervisor Jobs
By Gus Machado Ford At Hialeah, FL, United States

Job Title: Customer Service/Supervisor for Business Development Center Minimum Requirements: Bachelors in Administration, Hospitality, and other related fields of study. 36-months on the job ...

Customer Service Supervisor Jobs
By The Bowen Group At Chantilly, VA, United States
Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development
Knowledge of military benefits, resources, and services.
Monitor CSR work performance and production and manage service quality through daily observations
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM.
Previous military experience (including military spouses, family and/or as a service provided
Education: High School Diploma or equivalent

Are you a customer service professional looking for a new challenge? We are looking for an experienced Customer Service Supervisor to join our team and lead our remote customer service team. You will be responsible for overseeing customer service operations, developing customer service strategies, and providing exceptional customer service. If you have a passion for customer service and are looking for an opportunity to make an impact, this is the job for you!

What is Customer Service Supervisor – National Remote Skill Requirements?

• Excellent customer service skills
• Ability to manage and motivate a team
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Ability to handle customer complaints and inquiries
• Ability to work under pressure

What is Customer Service Supervisor – National Remote Qualifications?

• Bachelor’s degree in business administration, customer service, or related field
• At least 3 years of experience in customer service or related field
• Proven experience in customer service management
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies

What is Customer Service Supervisor – National Remote Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Knowledge of customer service management
• Knowledge of customer service metrics
• Knowledge of customer service trends

What is Customer Service Supervisor – National Remote Experience?

• At least 3 years of experience in customer service or related field
• Proven experience in customer service management
• Experience in customer service metrics
• Experience in customer service trends

What is Customer Service Supervisor – National Remote Responsibilities?

• Manage and motivate a team of customer service representatives
• Monitor customer service metrics and trends
• Handle customer complaints and inquiries
•