The Customer Service Representative I delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers.

• Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
• Originates loan applications, prepares documents and conducts loan closings
• Opens accounts and related services
• Proactively reaches out to Customers to deepen relationships through needs-based conversations
• Participates in opening and closing Store procedures
• Responsible for making sound decisions and timely problem resolution
• Performs a broad range of tasks of varying complexity and scope
• Makes quality referrals to appropriate partners
• Responsible for meeting individual performance metrics
• Conducts needs-based conversations and offers financial solutions to meet our Customers' needs

• Teller experience (Preferred)
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Superior Customer Service skills
• High School diploma or GED
• Strong organizational skills to handle multiple tasks in a fast-paced environment
• Notary License (Preferred)
• Demonstrated ability to work independently and within deadlines
• Demonstrated ability to schedule and prioritize work
• Excellent communication skills with ability to be concise, clear and consistent
• 1+ years of related experience required

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.