Operations Manager At The Villa Marie Claire (On-Site)

Department: Villa Marie Claire

FLSA: Exempt

Position Summary:

The Operations Manager will assist the Administrative Director with day-to-day operations and strategic development of Villa Marie Claire in alignment with its missions and goals. The Operations Manager assists with the organization's finances, supply chain management, workflows and staffing schedule needs. Additional responsibilities include managing vendor relationships, facility equipment maintenance, day-to-day supervision of designated personnel, budget development, payroll preparation, processing vendor invoices, maintaining contractual agreements with third party entities, and ensuring all regulatory and compliance related needs of the Villa Marie Claire are maintained. The Operations Manager will act as a liaison with all other contractors, vendors and third parties.

Requirements:

Education: Bachelor's degree in Business Administration or a Healthcare related field required. Master’s Degree in Healthcare or Administration preferred. Skills: Proven work experience as Operations Manager or similar role. Knowledge of organizational effectiveness and operations management. Excellent communication, computer, and organizational skills. Familiarity with business and financial principles. Experience: Three plus years in management, operations, or leadership roles

Essential Functions of the Job:

• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Administrative duties consist of setting staff schedules and assisting with onboarding and orientation of new staff.
• Provides day-to-day supervision for administrative staff working at the facility.
• Supply chain management responsibilities include purchasing necessary facility materials, maintaining inventory of necessary supplies across all services lines, and maintaining vendor relationships and contractual obligations.
• Assists in interviews and evaluations of staff and service lines.
• Allocates work among staff and assures that work is completed within appropriate time frames.
• Works with Quality & Education Coordinator to develop operating policies, protocols, procedures for site; trains staff and implements policies. Monitors compliance, coaches and counsels’ staff and re-trains as necessary
• Assists Administrative Director in formulating strategic and operational objectives.
• Performs additional responsibilities as needed to support various team functions.
• Prepares payroll for facility staff and prepares monthly work schedules for all facility staff.
• Monitors performance against budget and assists Administrative Directive with any performance improvement initiatives.
• Assures that facility equipment is maintained and serviced appropriately in accordance with regulatory requirements, etc.
• Examine financial data and use them to improve efficiencies across all hospice services.
• Acts as liaison for facility and staff with all other parties
• Financial responsibilities consist of managing the operating budget, revenue monitoring and ensuring facility invoices are processed timely.

Preferred