Customer Service Representative Jobs

As a Customer Service Assistant, you will be at the forefront of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency and professionalism.

Responsibilities

• Handle customer complaints or concerns
• Generate monthly, quarterly, and annual reports for management
• Process orders and ensure they are fulfilled
• Log all contacts in our customer database system accurately
• Perform general administrative tasks, such and copying and filing
• Respond to customer calls and emails and answer questions about products and services

Requirements

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
• High school diploma, general education degree or equivalent.