Cosmetics Retail, Account Coordinator, Orlando

Paula's Choice is Your Right Choice!

Paula's Choice Skincare is a multinational beauty brand that is 27 years strong! Our vision is to empower and enable people around the world with highly effective products and in-depth knowledge to make the best choices for their skin. We question ingredients, follow the facts and stand up for the customer, because we're in this journey together.

Paula's Choice is committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula's Choice could be a wonderful fit for you.

What we offer you*:

• A robust benefits package including health, vision, dental, retirement and more
• Product samples and discounts
• Generous PTO
• Fitness perks, meditation app membership, and more
• Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
• Please note these benefits are only available to full-time Paula's Choice employees.
• Flexible spending account, Employee assistance program

How you'll make an impact at Paula's Choice:

The Account Coordinator (AC) partners with their leader to drive sales revenue in a multi-door, micro-territory. This role is responsible for building strong retailer relationships, training and coaching in-store associates, modeling successful side-by side selling in stores, planning and executing in-store events, maintaining and upholding merchandising standards, plus leading promotional activities and product launch initiatives to reach sales targets at Sephora.

As an Account Coordinator, a typical day might include a mix of the following:

Strategy/Administrative

• Maintain organization to ensure deadlines are being met, including but not limited to calendars, T&E budgets, weekly sales recaps, event recaps, store visit recaps, store visit schedules, travel bookings and other administrative responsibilities.
• Track sales and training performance and communicate opportunities to leader.
• Plan and execute territory event door strategy to provide YOY growth and deliver weekly results and feedback to leadership.
• Plan, schedule and execute territory call cycle for maximum business growth.
• In partnership with leader, develop territory strategy to reach Sephora sales target and provide growth YOY, assuring focus on elevating the brand awareness to reach maximum ROI.
• Participate in Bi-Weekly and Monthly B&M meetings and communicate any business opportunities within territory.

HR/Communication

• Participate in regular touchbases with team to assure strong communication and partnership alignment.
• Diplomatically address and resolve any store level challenges to maintain strong relationships and ensure solid brand integrity.

Training Support

• Execute successful implementation of all sales and training support tools in regards to new product launches and daily in-store visits to achieve 5 star service scores.
• In partnership with leader and Education team, support the execution of elevated training opportunities.
• Participate in product training webinars, in-person trainings and special education focused events to build expertise in the brand and category.

Sales Support

• Manage any out of stock or visual merchandising needs with retail partners, following all retailer brand guidelines.
• Communicate all store level feedback in a timely manner.
• Execute on maintaining of the highest level of standards to all merchandising guidelines and in-store activations
• Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities and event strategies to drive retail sales growth
• Plan and execute in-store events including elevated brand experience events and provide in-store partnership to achieve sales targets.

The details:

• Physical requirements: Ability to lift 25 pounds and stand up to 8 hours on your feet in stores
• 20% Office/ Administrative Time: Regional Sales and Training Executive (RSTE) & Store Communications, onboarding & ongoing training, booking in-store visits, expense reports, store visit and event recaps, etc.
• Travel requirements: Up to 80 % travel, territories can vary based on geographical areas and are subject to change based on business needs (*Transportation costs policy will be covered in the interview process)
• Orlando Metro Based Role; Multi-state; Familiarity w/ transportation needs required
• Hours: Full-time role that will require flexibility to work some evenings, weekends and some holidays

What you'll bring to the table:

• Strong analytical skills
• 1+ years Sephora EDU portal OLR/ scheduling experience
• 1+ years managing a multi-door, multi-retailer territory
• Knowledge of skincare, clinical, cosmetics techniques and procedures, along with business terminology
• Ability to travel within your region 80% of the time
• 2+ years of beauty industry experience or equivalently relevant qualified experience
• Flexible and amenable to changes in a fast-paced, high-growth environment. Must be able to multi-task while accommodating changing priorities
• Superior selling skills with proven ability to set and achieve sales goals
• 1+ years of retail sales and training experience in a Sephora environment
• Proven ability to build relationships, drive sales and provide outstanding customer service
• Experience with Microsoft Office skills, including PowerPoint, Word, Excel & Outlook
• Ability to work a flexible schedule, including weekends, evenings and holidays
• Ability to work both autonomously as well as with a team
• Must have proof of insurance, current and valid driver's license, and reliable means of transportation
• Ability to quickly learn new technology and effectively use that technology to meet the demands of the role
• Exceptional time management skills
• Effective and engaging training skills that deliver consistent sales results

Approximate Salary Range Based on Experience and Location:

$60,000 - $65,000 USD/annually

Paula's Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget.This position is also eligible for participation in the company discretionary bonus plan.

Paula's Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law.

We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work. Where embracing cultural differences, accepting others without bias, and antiracism are reflexes, not an initiative.

Please note:

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

At any time, with or without notice, Paula's Choice reserves the right to add/delete/change the position's requirements..

We take your privacy seriously. For details please see our Privacy Notice.

At any time, with or without notice, Paula's Choice reserves the right to add/delete/change the position's requirements.

Please note:

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

At any time, with or without notice, Paula's Choice reserves the right to add/delete/change the position's requirements..

We take your privacy seriously. For details please see our Privacy Notice.