Coordinating Manager - Level A

NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay or immigration status. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We strive to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network that enables all New Yorkers to live their healthiest lives.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

PURPOSE OF POSITION

To collect data for the review and assessment of the department, facility-wide and Board Report Indicators in order to insure compliance with standards of care, and regulatory and accreditation agency requirements.

AREAS OF RESPONSIBILITIES:

• Is the liaison between the QM Department and clinical services.
• Participate in interdisciplinary and administrative meetings, as required.
• Attend assigned Committee meetings and communicates quality Issues to Committees and Quality Management Associate Director.
• Data entry of review findings into the Quality Management Database.
• Perform Performance Improvement studies and prepare for reports of the same.
• Follow-up on corrective actions and evaluate outcome.
• Conduct daily concurrent and retrospective review process utilizing review instrument.
• Participate in Performance Improvement activities.
• Communicate with patient care staff and initiate corrective action on identified variations (i.e., discuss variation with responsible clinician)
• Participate in monthly staff development meetings,
• Collaborate with administrative and clinical staff to effect the review process in assigned areas.
• Ensure accuracy of data, statistics and outcome reports as a result of the clinical review process. Initiate corrective actions if necessary.
• Keep Associate Director abreast of issues identified during chart reviews.
• Assist in the preparation of the Board Report and HHC Indicators as assigned.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

• Complete all Quality Management Activities with a positive and pleasant attitude conductive to the workplace to enhance and further the mission, vision and value statement of the facility,
• Complete other duties / responsibilities as assigned
• Meet all regulatory compliance standards/requirements, such as, annual physical evaluation, annual mandated training, right to know training, fire drill participation, etc.

1. A Baccalaureate Degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling, and three (3) years of full-time experience in medically-oriented health care and medical support systems environment, two (2) years of which included experience in an administrative or supervisory capacity in such occupations as physical, occupational, inhalation, speech and audiology therapy or as Medical/Laboratory Technologist, Microbiologist (various specialties), Chemist (biochemist), Radiation and X-Ray Technician or three (3) years of responsible level experience in business management systems or general administration including two (2) years in a supervisory or administrative capacity.
2. A Masters Degree from an accredited college or university in the disciplines listed in (1), and two (2) years of full-time experience as listed in (1), plus one (1) year experience in an administrative or supervisory capacity in occupations as listed in (1); or,
3. A satisfactory equivalent combination of training, education and experience.
Note: Certification or licensure may be required.

QUALIFICATIONS FOR THE JOB

CERTIFICATION(S)/LICENSE(S):

EDUCATIONAL LEVEL:

Post-Secondary Education

KNOWLEDGEABLE IN:

Healthcare - EMR Operational Systems, Medical Terminology

EQUIPMENT/MACHINES OPERATED:

PC Computer, Printer

COMPUTER PROGRAMS/SOFTWARE OPERATED:

Epic EMR
Microsoft Word Excel and Power point

YEARS OF EXPERIENCE:

At least Two Years

Please be advised that proof of Covid-19 vaccination is required prior to hire.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Multiple employee discounts programs
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities

VCB #: CUM-11172022-1962