Application Development Specialist Level 1-5

Description

Job Title:               Application Development Specialist Levels 1-5                                                         Salary Range:       Level 1 - $66,127- $92,578   Level 2 - $70,706 - $98,988                Level 3 - $74,597 - $104,436     Level 4 - $81,159 - $113,623   Level 5 - $88,103 - $123,451                                 Hay Points:           Level 1 – 282                              Level 2 – 342                              Level 3 – 393                              Level 4 – 479                              Level 5 – 571       Dept/Div:              MTA IT/Product Management                                            Supervisor:           Product Manager Recruit and Work Assign                  Location:               2 Broadway and other locations as required                                                                                                 Hours of Work:     9:00 AM -5:30 PM (7.5 hours/day) or as required Deadline:               Open until filled

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

The purpose of this position is to assist in the development, implementation, and support of application systems to meet business, informational, and technical needs.

Responsibilities

Level 1:

• May debug systems, under guidance, to provide daily operational support for production systems.
• Develops detailed flowcharts to show processing logic for simple programs.
• Develops, codes and/or configures and tests programs from clear specifications to meet business needs and ensure functionality of applications. 
• Prepares documentation of all procedures used in systems to aid in user training and troubleshooting issues.

 

Level 2:

Same as Level 1 with the following additional responsibilities:

• Writes documentation that describes installation and operating procedures to aid in user training and troubleshooting issues.
• Perform coding and/or configures and tests programs to meet business needs and ensure functionality of applications. 
• Contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
• Interfaces with business analysts, Client Account Managers, and/or clients to clarify requirements.  
• Provides daily operational support for production systems including providing on-call support.

 

Level 3:

Same as Level 2 with the following additional responsibilities:

• Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
• Provides daily operational support for production systems including providing on-call support.
• Participates in systems design, working within an established framework to maximize system efficiency. 
• Coordinates with clients and colleagues to resolve systems issues and advance development projects. May develop materials to support user training on new or revised systems/applications. 

 

Level 4:

Same as Level 3 with the following additional responsibilities:

• Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
• Participates in user training as appropriate, on new or revised systems/applications. 
• May serve as a technical lead or project manager on small sized projects and/or technical lead on large sized projects.  Mentors to less experienced staff. 
• Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
• Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues. 
• Participates in the feasibility analysis for new systems/applications to determine how applications and processes can be improved.

 

Level 5:

Same as Level 4 with the following additional responsibilities:

• Plays a leadership role in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
• Develops a user training plan for new or revised systems/applications, leveraging vendors and business resources as appropriate to streamline new user or new application adoption.
• Serves as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors less experienced staff. 
• Work with the functional team to review the business requirements to develop functional design documents.
• Creates and or modifies methodologies/standard operating procedures, as appropriate.  May be seen as a subject matter expert on some methodologies.  Makes recommendations to management regarding technology investments for their area. 
• Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture

 Qualifications

Level 1:

• Possesses basic understanding in one or two programming languages, tools and/or technology environments, with the ability to learn and apply knowledge quickly.

Level 2:

Same as Level 1 with the following additional qualifications:

• Possesses working knowledge in one or more programming languages, tools and/or technology environments. 
• Has demonstrated an understanding of fundamentals of requirement specification, design, coding, and testing of information systems

Level 3:

Same as Level 2 with the following additional qualifications:

• Has a strong working understanding of installed systems, with the ability to troubleshoot and resolve many problems on the existing system(s) supported and is aware of integration points with other systems and how that interacts with their work.
• Demonstrates an understanding of application development methods, the Project Execution Process, as well as the fundamentals of requirement specification, design, development/configuration, and testing of business applications systems.

Level 4:

Same as Level 3 with the following additional qualifications:

• Understands architectural issues, and factors them into decisions and recommendations.
• Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others. 

Level 5:

Same as Level 4 with the following additional qualifications:

• Expert level troubleshooting skills to identify, diagnose, and resolve problems involving all aspects of functional and technical PeopleSoft system.
• Demonstrates a broad understanding of the applications and technical architectures related to their area(s).
• Ability to lead the technical design of projects that anticipate and proactively address roadblocks and obstacles.
• Extensive experience in fit-gap analysis and retrofit during PeopleSoft Upgrades.
• Ability to lead technical design sessions, contributing novel insights to address business problems. 
• Serves as a technical expert on existing applications supporting the business area, along with other inter-related / adjacent systems and applications.
• Testing expertise in performing Functional, System, Regression, Performance, Integration, End to End, and User Acceptance Testing. 

Education and Experience

Level 1:

• Candidates should possess 0-1 years of relevant experience and BS in Computer Science or related fields or equivalent experience.

Level 2:

• Candidates will possess 2+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field

Level 3:

• Candidates will possess 3+ years of relevant experience and BS in Computer Science or related fields or equivalent experience or M.S. in a related field and 1+ years of relevant experience

Level 4:

• Candidates will possess 4-7 years of relevant experience and BS in Computer Science or related fields or equivalent experience or an M.S. and 2-5 years of relevant experience.  

Level 5:

• Typical candidates will possess 8+ years of relevant experience and BS in Computer Science or related fields or equivalent experience or an M.S. and 6+ years of relevant experience. 

Other Information

As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $105,472 (this figure is subject to change) per year or if the position is designated as a policy maker.

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

 

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.   The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.