Continuous Improvement Senior Associate

Continuous Improvement Senior Associate

We are looking for a Continuous Improvement Senior Associate to join our Sales Operations team within our Finance division. Your job will be responsible for assisting in project execution and delivering meaningful results designed to increase efficiency, decrease waste and reduce opportunities for error. The successful candidate must be willing to roll up their sleeves to achieve the desired results, e.g., facilitate meetings, create project plans, etc. The initial focus will be on working with our internal Sales Operations team, in addition to stakeholders supported by the team, to assist in identifying continuous process improvement opportunities and directly leading activities to help drive operational efficiencies. This position will support multiple projects, utilize data, as well as identify and mitigate risks to projects in a proactive manner. Fostering an environment of critical thinking along with identifying and engaging key business and technical resources is also required.

• Directs collection of data and supports data analysis. Prepares reports and assessments related to improvement opportunities
• Communicates process improvement activities, status updates and return on investment to senior leadership
• Provide appropriate documentation to the operational sponsors, leaders and impacted Stakeholders
• Develop and implement common standards/methodologies for opportunity identification, process design, solution delivery, value capture
• Serve as a role model in the application of continuous improvement principles and practices
• Serves as a teacher, mentor and “doer” for ongoing continuous improvement activities
• Communicates process improvement activities, status updates and return on investment to senior leadership
• Leading/facilitating continuous process improvement workshops that will deliver measurable operational efficiencies
• Develops project plans and leads projects related to process improvement initiatives
• Conducts value stream analysis, including data collection and analytics

Typical Qualifications

• Intermediate working knowledge of SharePoint desired
• Certification (or certification in progress) in Lean or Six Sigma strongly preferred
• Familiarity with Salesforce a plus
• Bachelor's degree (B.A. or B.S.) from four-year college or university; or equivalent experience
• Intermediate working knowledge of Microsoft Office (Word, Excel, PowerPoint, Visio, Teams) products desired.
• 3 – 5 years of experience in a continuous process improvement or business process optimization role

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at for assistance.

https://www.athenahealth.com/careers/equal-opportunity