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Continuous Process Improvement Consultant

Company

Securian Financial Group
Address , Saint Paul, 55101, Mn
Employment type FULL_TIME
Salary
Expires 2023-06-07
Posted at 1 year ago
Job Description
* At Securian Financial Group the internal title for this position is Business Operations Consultant.
Overview:
Securian has an Enterprise Continuous Process Measurement and Improvement (ECPM/I) unit to create and sustain process improvement and measurement solutions for the Company. Continuous Process Measurement and Improvement (CPM/I) supports a culture of innovation, data driven decision making, and continuous business transformation initiatives. CPM/I focuses on improving the bottom line by increasing efficiency, increasing sales through enhanced quality and improving associate and customer satisfaction.
The Continuous Process Improvement Consultant will play an integral role in achieving the goals of ECPM/I as described above. This position will function as an expert in process improvement, measurement, analysis, change management, and general problem solving. This position will also be responsible for providing guidance to business units in successfully adopting and sustaining process improvement in their areas.
Responsibilities include but not limited to:
  • Consult on measurement related subjects including success metrics and process metrics. Conduct ECPI training and coaching to business associates at all levels.
  • Use ECPI methodologies and tools that serve as a foundation for the ECPI Competency Center.
  • Identify and implement industry and technology best practices in support of continuous improvement business goals and objectives.
  • Collaborate with functional business leaders and teams to drive the identification, definition and prioritization of business process improvement initiatives.
  • Act as a catalyst for change management efforts associated with deploying process improvement throughout the Company.
  • Participate in other competency center activities.
  • Facilitate end-to-end process improvement projects and activities.
  • Lead ECPI events and discussions with external consultants.
Qualifications:
  • Excellent problem solving, judgment and decision making skills to address complex business issues and recommend and develop solutions that generate business value.
  • Ability to learn and successfully certify in process improvement methodologies.
  • Strong project management and planning skills to actively participate in the development of continuous improvement project plans.
  • Ability to solve problems using data.
  • Ability to read audiences accurately and operate with diplomacy.
  • Demonstrated facilitation skills to lead process improvement business activities across the enterprise and to advise business leaders regarding process options, costs and benefits and recommendations.
  • Ability to assess financial impacts of potential process improvement scenarios (cost-benefit analysis and other techniques).
  • Ability to effectively manage change.
  • Ability to train and mentor process modeling skills and continuous process improvement methodologies/practices.
Physical Job Requirements:
  • Ability to utilize keyboard, mouse and computer for up 8 hours per day
  • Ability to perform simple grasping including handwriting, paper manipulation, sorting, folding, etc. periodically throughout entire workday
  • Ability to work at least 40 hours per week
  • Ability to utilize telephone for approximately 6-8 hours per day
The physical job requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of jobs.
Securian Financial has been around for 140 years. We’re committed to giving back to our community, donating 15,000 employee volunteer hours this past year. We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company. There’s a reason our employees have voted us as a best place to work year after year! In addition:
  • Continuous opportunities for new challenges.
  • Paid maternity/paternity leaves.
  • Variety of health plan options as well as dental and vision plans.
  • Generous paid time off. We want you to take time off for whatever matters most to you!
  • Tuition reimbursement program. We value continuous learning at Securian!
  • Company-funded pension plan as well as 401K retirement plan – great resources to secure your financial future.
Securian Financial Group, Inc. does not discriminate based on race, color, creed, religion, national origin, sex, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance, status in a local human rights commission, or any other status or condition protected by local, state or federal law. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by telephone 651-665-5522 (voice), 711 (telecommunications relay), or by email at [email protected].
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