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Continuous Improvement Consultant (Ma5)
Company | State of Washington Dept. of Licensing |
Address | , Olympia, Wa |
Employment type | FULL_TIME |
Salary | $69,756 - $93,840 a year |
Expires | 2023-07-19 |
Posted at | 11 months ago |
Our Continuous Improvement Program (CIP) within our Administrative Services Division is currently recruiting for a Continuous Improvement Consultant with experience and passion for problem solving and facilitating training to support the larger DOL team.
Imagine that every day you get the opportunity to help others solve complex issues that impact the agency and statewide growth improvement implementation DOL’s CIP team is focused on a culture of lean problem solving and process improvement – applying Lean tools and strategies and trainings to help the larger group embrace, measure, and maintain improvements in our processes across DOL. You will conduct virtual and onsite Lean education that will help sustain a culture of process improvement. You will be a key person developing Lean focus throughout the agency using Lean tools, providing CIP support on agency projects, updating resources, and delivering training as needed for sponsors, supervisors, and staff.
Are you a people-focused and engaging leader with a desire to promote efficiency and equity? If so, we invite you to apply!
As a Continuous Improvement Consultant, you will provide expert level consultation and analysis to division management, internal staff, outside organizations, and customers regarding continuous improvement related to complex business projects. The work you accomplish is critical as it will ensure that the agency can meet our project goals. Your positive leadership and fresh perspective on systems and processes will allow for program improvements as well as standardization of tasks for hundreds of employees. Leveraging your strong interpersonal skills to gain buy in from matrixed resources through facilitation and engagement will be key. While working from a distance and in person as the business need requires, you will help our DOL team through facilitation of lean workshops and problem solving methodologies and support supervisors and staff to solve complex problems and create process efficiencies.
Some of what you will be doing:
- Work collaboratively with other disciplines to develop, teach, coach, and implement best practices and procedures.
- Provide expert facilitation services on an agency-wide, high profile and complex efforts between diverse groups on behalf of senior management using Lean strategies and tools to highlight for and teach to staff.
- Evaluate, improve, and create specifications and procedures for the CIP.
- Coach, train, and develop teams and individuals to incorporate Lean strategies, concepts, and tools into work processes, projects, and other efforts.
What you will bring:
- Seven (7) years of combined relevant education and experience in two (2) or more of the following:
- Conducting research
- Analyzing policies, laws, rules, or regulations.
- Conducting business process analysis and developing requirements.
- Leading/facilitating business projects.
- Managing business operations, or business policy development.
- Conducting business process analysis and developing requirements.
- Conducting research
- Analyzing policies, laws, rules, or regulations.
- Leading/facilitating business projects.
- Managing business operations, or business policy development.
- One (1) year of experience coaching and training employees at a variety of continuous improvement topics and tools.
- Formal Lean practitioner training and/or Lean Six Sigma Green Belt certification.
- Four (4) years of Continuous Improvement/Lean experience including experience leading or facilitating projects/process improvements in a complex organization.
What may help set you apart:
- Formal organizational change management training and/or PROSCI Certification.
- Ability to motivate and influence others without direct authority and obtain cooperation of other divisions and other government agencies.
- Experience teaching others Lean Six Sigma/process improvement tools and methodology.
- Lean Six Sigma Black Belt Certification.
- Experience actively championing efforts on agency policies and agency's continuous process improvement and performance management efforts.
Additional Conditions of Employment:
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
- Per Governor Inslee’s Directive 22-13.1 (Download PDF reader) (Download PDF reader) state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed, or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. Please reach out to the HR Office at 360-902-4000 if you need information on medical or religious accommodation.
How to Apply:
Select the Apply button at the top of this job announcement. Please include three (3) professional references and using the "add attachments' option please attach your cover letter and Resume. Applications with blank fields, or supplemental question responses with comments such as "see attachments" will be considered incomplete and may make you ineligible.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
A paycheck is just part of a total compensation package. We offer some of the nation’s best benefits which include:
- Medical, dental and vision insurance
- Life, accidental death, and dismemberment insurance
- Deferred compensation
- Dependent care assistance
- Retirement
- Flexible schedule
- Other insurance
- Flexible spending account
- Long-term disability insurance
- Social security
- Vacation, leave and holidays
- Special employee programs
We serve all the people of Washington State with pride and are developing the systems and standards necessary to achieve better outcomes for all our residents. Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!
The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or email [email protected]. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.
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