Cmx Account Manager Jobs

Title: CMX Account Manager

Rate: $51.34/hr

Location: Boston, Wellesley, Woonsocket, or NY (Soho)

As a CMX Account Manager within our Media Exchange (CMX) business, you will be responsible for helping the Sales Organization grow advertising partnerships by engaging with clients on behalf of a fast-growing retail media arm at the 4th largest company in the US.

You’ll be responsible to coordinate and drive the successful completion of CMX projects including creative ad feedback and approvals, campaign launches and other key deliverables. Account Managers need to excel in problem-solving and project management and should be well-organized, detail-oriented and flexible. The Account Management team works cross-functionally with CMX Sales, Audience & Analytics, Creative and Media teams which requires strong communication skills and the ability to follow through on projects while maintaining accountability, all critical elements of this role.

Externally, you will engage with clients to gather information about the overall campaign objective to understand KPIs, media platforms, targeting parameters and other media-related requests. Account Managers work directly with advertisers and/or their national media and shopper marketing agencies, and therefore need to clearly articulate complex processes in a simplified manner while coordinating with multiple external and internal stakeholders. You’ll bring your prior experience working on a cross-functional, revenue-generating team within a large organization to demonstrate exceptional client service. Your ability to prioritize, operate with efficiency and communicate with excellence will translate into seamless executions, leading to trusted relationships with advertisers.

Reporting to the Industry Manager of Beauty and Personal Care, you’ll maintain a client-first approach and will hold the advertiser relationship in the highest regard. We want to stand out as being easy to work with and we know that’s part of your personal brand as well. In fact, that skill will also prove to be important internally as you work with other teams in a coordinated fashion. Your willingness to roll up your sleeves and navigate the twists and turns that come with building a retail media network from scratch will make you a real fit for our CMX culture.

Duties

• Partnering closely with the media team on campaign activation, trafficking & optimizations.
• Working closely with Audience & Analytics team to build targeting audiences based on campaign KPIs and CMX parameters
• Providing frequent communication and updates with clients and internal stakeholders regarding campaigns.
• Supporting monthly campaign billing, ensuring accuracy and delivery.
• Managing the advertising campaign launch process from start to completion
• Driving the end-to-end creative process between the advertiser and CMX’s creative team.

Must Have

• 3-5 years' experience managing digital campaign activation/execution.
• Experienced working cross-functionally (Client, Sales, & Operations) to manage multiple campaigns and hit appropriate deadlines.
• 1-2 years' experience developing client-facing deliverables using tools such as Salesforce, Jira/Workfront, Dataroma, Moat analytics, Tableau or PowerPoint

Experience

• Familiarity with Workfront a plus
• Strong listening and superior relationship building skills.
• 2+ years of retail media network experience a plus
• Strong project management, interpersonal and communication skills
• Excellent, proven organizational skills including strong attention to detail and managing multiple projects simultaneously.
• High intellectual curiosity, drive, determination, self-confidence, and persuasion skills.
• Ability to quickly adapt between strategic and tactical thinking, and can work well within both
• Proven experience managing client relationships and effectively problem solve; ability to analyze problems and produce a viable solution
• 2+ years of Consumables & General Merchandise category experience on the agency or client side a plus
• 2+ years experience using Microsoft Office tools
• Ability to work well in a fast-changing environment
• 5+ years of client services/account management in a direct/digital marketing agency or a combination of agency/client side.
• Project management certification or equitable experience a plus
• Effective multi-tasking skills with proven ability to support multiple campaigns/initiatives for multiple stakeholders while effectively managing conflicting priorities

Education

• Bachelor's degree required, preferably with a concentration in marketing or business

If you think this position is a good fit for you, please reach out to me - feel free e-mail me, or apply to this posting!

Andrew Torchine

[email protected]