Account Manager Jobs

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Manage all reporting about the health of customers' accounts
• Communicate and follow up to our customers to identify opportunities for growth within our platform
• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs

Qualifications

• Articulate and well accustomed to a client facing role
• Previous account management experience - preferred but not required
• Willingness and ability to escalate and resolve issues