Clinical Specialist Northeast Us

JOB DESCRIPTION

JOB TITLE:Clinical SpecialistNortheast US

REPORTS TO:Business Manager

POSITION DESCRIPTION:

Western US preferred, field based position: Educate doctors, surgical staff and RIWOspine sales personnel in the proper use of RIWOspine endoscopic equipment.

RESPONSIBILITIES:

• Supervise hands-on labs, including set-up, tear-down, and cleaning
• Coverage of surgical cases for product evaluations and installation of new equipment
• Existing account support
• Instruct surgeons in the classroom and at lab stations.
• Follow up with doctors and stakeholders as needed.
• Provide feedback to the territory sales personnel regarding the cases.
• Provide any in-servicing as required by the staff.
• Help with set-up of laboratory equipment and lab stations.
• Ensure any loaner equipment is cleaned and returned to RIWOspine.
• Educate stakeholders (doctors, OR management, OR staff, SPD, etc.) on the RIWOspine techniques, equipment and proper usage and care of the equipment.
• Provide technical and clinical support during cases.
• Tear-down lab stations, clean and pack equipment.
• Develop training materials as needed.
• Meet with the surgeon and attend a surgical case if possible.
• Meet with the surgeon prior to the case to discuss the surgery.
• Develop training materials as needed.
• Periodically visit existing customers and key accounts
• Assist in running corporate training events.
• Visit new sales reps in the field for training and surgical case observation.
• Education of doctors, including assisting with RIWOspine workshops
• Follow up with doctors as needed.
• Ensure equipment at the facility is complete and in good working condition.
• Training of RIWOspine sales representatives
• Give presentations and demonstrations on anatomy, surgical techniques, and use of instrumentation and equipment.
• Ensure all necessary equipment is at the facility and in good working order.
• Provide feedback to the sales team on any concerns and any possible additional training and equipment needs.

ADDITIONAL RESPONSIBILITIES:

• Other duties as assigned by Business Manager.
• Assist in developing training materials (presentations, quick reference cards, training videos, etc.)
• Aware of and comply with RIWOspine Quality processes and applicable laws and regulations as they apply to this job type/position.
• 80%+travel required (local and overnight stays)
• Document RIWOspine and clinical activities on social media
• Attend trade shows and educate surgeons on RIWOspine techniques and products at the booth and hands-on courses

QUALIFICATIONS:

• Lift/Carry 35 pounds
• Experience in operating room and with OR protocol.
• Infectious Disease Exposure
• The following physical demands are required:
• Ability to work weekends (approx. 10-20 Saturdays and/or Sundays per year)
• Ability to work with a variety of different customers and personalities.
• X-Ray Exposure
• Experience with and understanding of cross-cultural differences and the ability to work within this environment is crucial for successful employment.
• Stand/Sit/Walk 8 hours per day
• Knowledge of spine anatomy and spine surgical techniques.
• Bachelor’s Degree in Nursing, Surgical Technology, or other related field or a Bachelor’s Degree in business or a healthcare-related field.
• The following work environment conditions may exist:
• Chemicals Exposure
• Laser Exposure
• Three years experience in the healthcare field.