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Client Solutions Team Jobs

Company

Forever Vets Animal Hospital
Address ,
Employment type
Salary
Expires 2023-12-08
Posted at 9 months ago
Job Description

Health

  • Medical
  • Dental
  • 60 days of employment
  • Vision

Financial

  • 401(k)

Insurance

  • Life insurance

Pet

  • Free exams
  • 20% off medication and products
  • Flea & heartworm preventative
  • 30% off services

Diversity and Inclusion

  • Qualified applicants considered regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability
  • Diversity embraced
  • Support/value uniqueness

Education and Support

  • Lifelong learning resources
  • On-the-job training
  • Continued education for doctors
  • On-Site training
  • Incentives
  • Professional Development
  • Unique career path

Career Development

  • Leadership

Wellness Plans are a convenient and affordable way to maintain every pets' preventive needs. The Wellness Plans are greatly discounted and allows pets to receive all services up front while paying them off at the discounted rate over a 12-month period. As the Wellness Plan Coordinator, you will ensure that all wellness plan patients are receiving their paid for services and in return we are receiving our payment for those services. These job duties will include but are not limited to:
  • Scheduling appointments
  • Maintaining Accounts Receivable
  • Handling all Wellness Plan Cancelations
  • Maintaining all Wellness Plan accounts
  • Changing Payment Dates
  • Maintaining Decline Wellness Plan Accounts/Collections
  • Contacting all clients who have failed to pay
  • Running Wellness Plan Payments on the 1st,2nd 15th and 16th
  • Adding or changing credit cards
  • Maintaining all Wellness Plan paperwork
  • Entering payment information and setting up recurring payments
  • Tracking daily Wellness Plans
  • Maintaining bi-weekly wellness plan revenue

As a Wellness Plan Coordinator you are expected to follow the hospital's mission and providing the best customer service to all of our clients while preforming all duties.