Client Services Analyst Jobs

As a Client Services Analyst professional with Numerator, you’ll be a vital member of Numerator focusing on supporting a core set of clients via ad-hoc projects/custom analyses. Your responsibility is to guide client users on Numerator’s Insights platform and leverage our consumer panel set to execute and deliver analytical insights and recommendations to our customers. Clients include Numerator’s Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durable Goods, and Quick-Serve Restaurants.

• Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts
• Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings
• Leverage Numerator’s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness
• Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions

• Strong presentation skills, particularly with customers or prospects present
• Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights
• Bachelor’s or Master’s degree or 1 or more years relevant experience.
• Excellent oral and written communication skills

Nice to Haves

• Comfort with iterations on work and incorporating feedback as final presentations or solutions are developed for clients
• Strong attention to detail and proven track record of delivering high-quality results in a timely manner
• Desired CPG/Retail experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions
• Understanding of both syndicated and household panel date (Nielsen and/or IRI)
• Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby)
• Ability to quickly learn and apply new concepts with comfort to ask clarifying questions if there is need for greater clarity
• Working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects
• Desire to develop relationships with clients to become a trusted and value-added business partner

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