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Remote Client Specialist Jobs
Company | Norton & Associates Inc. |
Address | Utah, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-09-29 |
Posted at | 8 months ago |
Position Overview:
- Build strong relationships with clients to understand their preferences, interests, and travel aspirations.
- Respond promptly to client inquiries, demonstrating exceptional communication and customer service skills.
- Provide personalized travel recommendations and itineraries based on clients' needs, leveraging your knowledge of hotels, cruise lines, event tickets, and more.
- Collaborate with various vendors, including hotels, cruise lines, event organizers, and ticket providers, to secure the best arrangements for clients.
- Organize and manage all aspects of family vacations, destination weddings, and honeymoon trips.
- Craft detailed travel itineraries, considering transportation, accommodations, activities, and dining options to meet client expectations.
- Continuously expand your knowledge of various destinations, ensuring your recommendations are well-informed and comprehensive.
- Stay updated on the latest travel trends, destinations, and industry developments to provide clients with accurate and up-to-date information.
- Benefit from unlimited training opportunities to enhance your expertise in travel planning, customer service, and vendor relations.
- Stay informed about new travel products, tools, and technologies to provide the best service to clients.
- Ensure client satisfaction by paying close attention to their preferences and addressing any concerns or requests promptly.
- Strive to exceed client expectations by delivering exceptional service throughout the entire travel planning process.
- Previous experience in travel planning, customer service, or a related field is preferred but not required.
- Reliable WiFi connection to support remote work and client interactions.
- A passion for travel and a deep understanding of various travel destinations, accommodations, and activities.
- Proven ability to multitask, stay organized, and manage time effectively to meet client deadlines.
- Exceptional interpersonal and communication skills to effectively interact with clients, vendors, and team members remotely.
- Strong problem-solving skills to address unexpected challenges and create innovative solutions.
- Proficiency in using computers, smartphones, and online communication tools.
- Opportunity to work with a diverse range of clients and create memorable experiences. Unlimited training and development opportunities to enhance your skills and knowledge. Collaborative and supportive team environment.
- Competitive compensation and performance-based incentives.
- Access to exclusive travel discounts and perks.
- Remote work flexibility, allowing you to work from anywhere.
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