Business Systems Analyst Jobs

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBCUniversal is looking for a Business Systems Analyst to join our Studio Services team in Universal City, California! In this role, you will be responsible for acting as a liaison between the business community and IT team. You will work to track changes, clarify issues and risks the business may have, and manage user acceptance testing system changes.

In this position you will develop models using disparate data sets to support Studio Operations optimization of various key factors from order-to-invoice, transportation and utilization, to forecasting to support our long-term planning cycle. You will support cross functional teams with metrics and visualizations to enable scale in operations. You must have strong experience using a variety of data mining and data analysis methods and tools. You must also have experience building and implementing models and running scenario analysis to support current and future business needs.

What You’ll Do

• Write/create reports, business correspondence, and documentation
• Independently initiate, identify, research, investigate, analyze, define, and document process changes with the aim of increasing productivity and enhancing efficiency
• Assist in planning, developing, and executing test plans for User Acceptance Testing
• Generate insights and synthesize findings into simple concise updates to senior management leveraging data visualization
• Own the process flow of data structure and determine areas of continuous improvement
• Collaborate with cross-functional teams to conduct continuous improvement projects, and communicate effectively with business users to identify needs and evaluate alternative business solutions
• Data management and analysis within a wide range of applications, centering on our core ERPs (RT Pro, Sphere, SAP, Schedule All, TransWorks)
• Effectively articulate business needs and process analysis to IT technical resources for solution creation
• Develop a deep understanding of systems and processes within Studio Operations, providing direction and training to colleagues within the day-to-day workspace
• Proactively solve problems and/or suggest viable solutions while advancing goals and objectives
• Incorporate data analysis to help identify trends and patterns in inventory movement across all business locations
• Generate insights to operational performance, recommend solutions, and lead efforts to operationalize
• Manage data requests, analyze results, and present findings to leadership
• Maintain a working knowledge of all technology used in the department
• Examine business data by identifying, cleaning, and validating data fidelity
• Developing tools (reporting/dashboards) that deliver insights to stakeholders, automate workflows, and improve data accuracy

Qualifications

Let’s Talk About You…

• Communicates with ease – You have a way with words; written and verbal
• Executer – You get things done! Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment
• Self-starter – You are motivated, can work with minimal guidance, and can identify helpful resources to get the job done
• Analytical expert – You create tools and processes quickly and accurately to provide job estimates for clients leveraging deep industry experience, historical trends, team expertise, and vendor relationships
• Customer Service Champion – No request is too big or too small, you put customers and our people first

What You Must Have

• Proven experience with RTPro, Schedule All, TransWorks, Sphere, or fast learner of new system applications
• Experience in sprint planning, user requirements gathering and ticket prioritization
• 3+ years of SQL and Tableau (experience with python or other programming a plus) OR 3+ years of experience in at least one data analytics tool is required: (ex: Tableau, Alteryx, Power BI)
• Demonstrated computer operating skills, including proficiency in Microsoft Office products, SharePoint, Power Automate, and virtual technologies such as Teams
• Bachelor’s degree in Data Analytics, Applied Math, Statistics, Engineering, Logistics, or Supply Chain related field or equivalent professional experience
• 3+ years of related analyst and project experience (functional design and dashboarding) in an operations setting

What Would Make You a Stand-out

• Comfortable with working and collaborating with stakeholders
• Experience working in Studio Operations or the entertainment industry
• Strong ability to document business process to produce technology driven solutions and automation
• Prioritization and critical thinking skills to manage the work efforts of team members; experience establishing guidelines for others
• Highly motivated and have skills that foster individual development and a collaborative team culture
• Ability to define problems, collect data, establish facts, and draw valid conclusions

Additional Requirements

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000 - $95,000

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.