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Technical Business Analyst Jobs
Company | CPS Energy |
Address | San Antonio, TX, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Utilities |
Expires | 2023-09-12 |
Posted at | 9 months ago |
Description:
The Technical Business Analyst’s role is to elicit, analyze, audit, specify, and validate the business needs of stakeholders, be it customers or end users. This includes interviewing stakeholders and analyze data to gather and compile user requirements to understand the people, process, technology, and data solutions they need. The Technical Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good data and technology decisions. The Technical Business Analyst will also be proactive to draw business process diagrams and work with the Data Architect and Enterprise Architect to look for new data or technologies (where needed) to optimize business processes. The Technical Business Analyst will play a pivotal role in ensuring IT’s understanding of business requirements and act as a technical communication hub for how IT and data systems impact business decisions.
Tasks and Responsibilities
- Strategy & Planning
o Collaborate with project sponsors to determine project scope and vision.
o Clearly identify project stakeholders and establish user classes, as well as their characteristics.
o Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
o Analyze and diagram business processes and functional requirements and participate in the development of business cases in the support of process changes or projects.
o Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, critical business issues, outcome criteria, and metrics.
o Work with stakeholders and project team to prioritize collected requirements.
o Act as consultative team member with peers, business partners and vendors in planning, organizing, preparing and executing on initiatives
o Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
- Operational Management
o Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
o Develop and utilize standard templates to write requirements specifications accurately and concisely.
o Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
o Where applicable, develop prototypes of interfaces and attributes based on user requirements.
o Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
o Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted.
o Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
o Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
o Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
o SQL experience in order to identify/analyze this data for downstream consumption.
o Provide guidance and/or instruction to junior staff members.
- Acquisition & Deployment
o Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts where needed.
o Participate in the QA of purchased or implemented solutions to ensure features and functions have been enabled and optimized.
o Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
- Project Management and Leadership duties:
o As business liaison lead or support Project Management principles in the execution of the effort across all phases (i.e. full SDLC) for different data and technology projects.
o Business ambassador and translator of business data processes.
o Create and groom the backlog, document stories and solutions broken-down in releases and sprints using an Agile Project Methodology.
o Champion data governance and provide data that is accurate, thorough, and detailed.
o Support area Manager in Project Team Resource Planning including developing understanding of staff capacity, budget reviews and tracking.
Minimum Qualifications
- Desire to work in a fast-paced, high-pressure environment with tight deadlines
- Proven experience with Agile methodologies, tools and SDLC
- Strong analytical skills, thorough, detailed oriented
- Ability to work independently and as a part of a high collaborative team
- Proficiency with requirements gathering and analysis techniques
- Strategic thinker who can contribute to building strategic roadmaps for technology investments
- SQL experience
- 5 + years of demonstrated experience as Business Analyst or similar role in an Information Technology department
- Ability to quickly acquire knowledge related to business operations and product specifications
- Excellent interpersonal, presentation, facilitation & communications skills
Preferred Qualifications
- Strong Understanding of Utility domain experience or similar field.
- Strong understanding of Tableau SAP BOBJ and ETL development
- Strong understanding of Business Process Mapping Notation
- Any one Cloud Certification in AWS, Azure or similar technologies.
- Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required
- Any one certification in Project Management methodologies.
- Strong understanding of SAP Business Objects, Tableau, Oracle, SAP ERP.
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