Business Systems Analyst Ii

A Goldman Sachs | Everstone company, Cprime is a global consulting firm helping transforming businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations. Cprime is headquartered in Cary, North Carolina with offices in Chicago, Philadelphia, and Leeds, UK. We are growing our global footprint in Canada, the United Kingdom, Ukraine, EMEA, India, and Australia.

Cprime US has adopted a remote-first/full-remote work environment from most US-based locations. Occasionally, our teams have the option to meet in-person for team meetings, collaboration, or social events.

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only on W2 and looking for local candidates.

Role: Business Systems Analyst II

Contract: 11+ months with the possibility of extension

Location: Austin, TX

Schedule Notes:

Hybrid schedule; onsite Tue-Thur

Detailed Overview / :

Key Qualifications

• Maintain and monitor Merlin/Kronos/TAP Tables per functional needs (i.e. new work schedules, new Jobs, new pay schedules, new Leaves, new Wage Types, etc)
• Functional payroll knowledge of US, CA, MX countries, preferred
• Strong communication skills with different partners, internal & external
• Technical knowledge of payroll systems and processes relevant to system functionality being supported: Apple Employee Systems, Kronos, ADP Global View Payroll, Payroll and relevant interfaces such as GL Postings, Stock, Benefits, Banking and other 3rd party
• Interfaces: Manual G2 creation for massive uploads and Maintain G2 configuration interface (internal and external)
• Participate in cross-functional testing by creating scenarios, executing test cases, help signing-off and moving changes to production
• Create and update system issues tickets as needed, hold regular calls with IS&T, ADP and business partners to communicate & monitor issue closure
• Workday process and integration with payroll system knowledge, preferred
• Participate on customer focused, continuous improvement projects that enhance our customer experience and bring value
• Availability to work outside business hours to support payroll processing times
• Engage, react and find solutions under high-pressure environments
• Support Global Payroll systems for technical defects, enhancements or regular maintenance for Payroll Operations/Processing teams on system issues
• Hands on experience with the SAP HR Payroll modules

Description

• Solves day-to-day operational problems of varied scope and complexity
• Ensures all documentation is properly updated and supported according to company policies, procedures, regulatory practices and legal requirements
• Master data management and data audits
• Daily support of SAP HR on monitoring, testing, and performance issues
• Working with business users, payroll managers, and vendors to gather, define, and document functional requirements for SAP technical solutions
• Provides high quality customer service to both internal and external groups
• Handling of confidential data and understanding of responsibility
• Analyses and explains components of payroll processing
• Workday process and data knowledge, preferred
• Identifies, analyses, researches and resolves errors and discrepancies between Apple’s internal HR/Employee systems and the payroll system to ensure accurate system status prior to payroll processing
• Supports global peers, acting as a back-up or additional resource for audits, error handling, and payroll processing in the AMR and EMEA regions
• Experience with SAP HR payroll module is required

Education

Bachelor’s degree in Business Administration, Statistics, Software Engineering, Computer Science, or related field and/or at least 5 years of relevant experience.

What We Believe In

At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement

Cprime is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.