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Company | Kikoff |
Address | San Francisco, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage,Internet Publishing |
Expires | 2023-07-24 |
Posted at | 10 months ago |
Business Operations will drive strategic initiatives with the Chief of Staff, CTO, CEO or parts of the leadership team within the company. You'll serve as an internal consultant providing direction and feedback on a multitude of challenges that startups face while scaling and then jump feet-first into tackling those challenges as a program manager leveraging past experiences in project management to identify gaps, solutions, and chart a path forward. Sample projects might include creating a staffing model for the customer support, dissecting and mitigating fraud, improving P&L by finding new vendors to save costs, standing up new areas or teams to solve regulatory challenges or improve self-serve help centers and more.
- Product/feature launches - Collaborate closely with teams across the organization including Operations, Product, Design, and Engineering to identify and clear blockers to ensure an on-time product or feature launch
- Operational excellence - Add firepower to initiatives of strategic importance across the entire organization including Talent/People Ops, Operations, Product
- Fast and flexible adaptability - Establish a beachhead quickly and create a playbook that will be filled in as we expand our talented team from sub-fifty to hundreds
- Project management and execution - Bring clarity to a constantly evolving, ambiguous environment by developing and implementing project plans that identify gaps and solutions helping cross-functional teams coordinate and communicate
- Organized and an excellent communicator. Able to direct communications and direct traffic between the stakeholder swimlanes of responsible, accountable, consulted, and informed
- Telescopic mindset - you’re able to zoom out to see the big picture and strategize with stakeholders and zoom in to roll up your sleeves and meticulously execute in a constantly changing environment
- Prior experience in either strategic finance, strategy and ops or business operations at a high growth startup or tech organization or equivalent experience in private equity, investment banking, or management consulting
- Takes the initiative and is resourceful to dive deep into unfamiliar subject matter to gain a working knowledge to take a task and run with it
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