Operations Support Jobs

Hello {JobSeeker : firstname} {JobSeeker : lastname}
This is Amala, Staffing Specialist at Intellectt Inc. I am reaching out to you on an exciting job opportunity with one of our direct medical clients. If you are interested, help me with your updated resume to [email protected]. Feel free to contact me on +1 908 837 3118
Role: Operations Support
Location: Santa Rosa, CA ( onsite )
Duration: 7 Months on W2
Responsibilities

• Assist customers through implementation deliverables and provide application/product

configuration throughout the product lifecycle

• Conduct presentations, product demonstrations and educational sessions
• Become a subject matter expert on the software, implementation methodology, processes

and business operations

• Engage team members and leadership in troubleshooting customer issues
• Collaborate with multiple teams across business, including sales, customer service, and

IT

• Manage and execute the project from beginning to end and act as the liaison between

customers and internal teams

• Communicate project deliverables and make sure that tasks are executed on time, to

budget and with high quality

• Provide complete and concise internal reporting for all engagements
• Identify ways to improve specific customer experience with the product; leverage tools

and resources to address specific customer needs

• Collaborate with internal teams to resolve specific customer issues based on guidance

from leadership; daily interactions with assigned customers

• Provide customer feedback to the product development team

Thanks & Regards
Amala Pedhapudi
Healthcare Recruiter
Intellectt Inc
[email protected]
Desk Number: 732-412-6999 Ext: 199
Direct Number: 908-837-3118
517 Route 1 South, Suite 1115 Iselin, NJ 08830
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In case of my absence please reach out to Tarun Venkat | lead | 732-631-8229 |[email protected]