Business Analyst/Product Manager

About the Role: We are looking for a Network Services Product Manager to join our team. This role will focus on customer engagement, market intelligence, business development and product lifecycle management.

Required Skills

Collect and facilitate customer feedback, requirements and demand forecasts

•Collect and prioritize feature requests, aligning them to business outcomes, strategy and cost

•Marketing of product innovation to drive strategic consumption

•Develop product intelligence including emerging products, market trends, competitor analysis and benchmarks

•Manage product P&L inclusive of product run rates (operating costs) and strategic investments

•Develop business cases in support of product investments, customers initiatives and strategic changes

•Lead commercial events (RFP/RFI) evaluating new technology, use cases or purchase agreements

•Develop and maintain healthy vendor relationships including contract execution and optimization

•Product rationalization to ensure the optimal portfolio of available products

•New product introduction, following a formal governance process to ensure availably and operational stability

•Maintain enterprise systems of record of managed products

•Drive refresh strategies ensuring operational stability and risk of aging technology is appropriately addressed

Desired Skills

Prior experience with Cyber Security products / vendors

•Prior experience with Data Center routing and switching products / vendors

•Prior experience with virtualization, artificial intelligence or machine learning products / vendors

•Prior experience working in an Agile framework

•Prior experience managing portfolio/budget ?$10MM

•Prior experience leading commercial events (i.e. RFP - Request for Proposal)

•Prior experience negotiating vendor contracts / purchase agreements

•Collaborative – works well with a broad range of stakeholders

•Leadership – ability to analyze situations, formulate a plan and gain consensus