Business Analyst Jobs

Develops and documents workflow,
systems requirements, system impact analysis,
systems design, process analysis and testing (including reasonableness checks) using software development methodology to provide efficient, cost-effective solutions as directed.
Identifies the impact of solutions on existing and future systems.
May perform operational activities.
Creates and maintains standard related reports to support operational and development needs.
Manages reporting and requests for ad hoc reports to support sales, implementation, new product development, specials.
Queries data warehouse and internal databases and prepares user-friendly reports according to outlined requirements.
Creates and maintains internal management tools and databases to support CQI, rates, workflow business rules and system configuration, reimbursement, and document management requirements.
Develops and maintains project plans.
Manages small to medium-sized projects, and system enhancements impacting data management.
Conducts root cause analyses, gathering data to pinpoint problem areas on which to focus, validating that the analysis is data-driven, recommending and implementing solutions and evaluating those results, and implementing controls to monitor consistent use of the solution.
Participates in design plans for implementation and produces user documentation and training materials.
May conduct end-user training.
Provides status reports that give a detailed description of the current projects progress and indicates time devoted to each task of the project; leads status meetings, creating agendas and documenting meeting minutes as needed.
Identifies reporting needs based on system configuration and workflows and documents reporting requirements and testing of new reports in development prior to implementation to Production.
Participates in initiatives or projects that support process improvements, leveraging new system capabilities or the integration of data/other applications into existing systems.
Performs other duties as assigned.
Helpful attributes:
Minimum 1 year of experience working in Training, Support, Account Manager or Education
Bright, inquisitive, and motivated to get things done
Tenacious problem solver with lots of intellectual curiosity
Analytical with strong attention to detail
Great at listening to other people
Able to communicate clearly both verbally and in writing
Self-starter with a personal sense of urgency and a desire to be proactive
Strong customer focus and passionate about helping people solve problems
Previous experience successfully interacting with clients both online and on the phone for most of the day
We’re a technology company, so we need someone who is adept at using online and mobile software
Time management and critical thinking
Problem solving skills and motivation to solve puzzles
An incredibly client success-oriented mindset
Outstanding organizational skills
Extreme attention to detail
Ability to thrive in fast paced environment with competing priorities
Excellent client and internal communication skills
Tech-Savvy: Demonstrable skills with basic Office products.
Familiarity with any programming language is not required, but it does exhibit an interest technology
Software experience preferred.

Responsibilities
Minimum of 3 years of systems analysis experience in an appropriate technical environment.
5+ years of experience in analysis.
Related professional experience in the managed care, healthcare, or insurance industries.
Analytical/problem-solving skills, excellent verbal and written communication skills, strong PC background, efficient in using standard software.
Knowledge of system process analysis and/or program management, estimating IT system development and testing.
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