Brand & Communications Manager Jobs

We are looking for a strategic communications manager who will be responsible for C-level communications internally and externally, managing key communications initiatives, evaluating and reporting our success, and managing various communications initiatives across Thirty Madison and its brands. In this role, you’ll use your experience to manage content across a variety of channels, brainstorm and implement creative ways to drive the company forward with communications, and serve as a strategic consultant to executives and internal subject matter experts.

You’ll partner closely with the VP of Brand & Communications,Director of Communications and our senior leaders across our cross-functional organization to craft clear, compelling narratives that speak to the value we create for our patients across all of our condition-specific brands and the strategies and objectives that get us there. You will be responsible for overseeing and executing all company-wide communications with a keen eye for detail to continuously consider where we might improve and ensure we are measuring for success. You will help identify impactful communications opportunities, write clear content and distill complex topics into simple messages, and design creative campaigns to engage employees throughout the year. The ideal candidate is a self-starter who can handle tight deadlines and deliver, operate independently, execute, and set high expectations for yourself and others. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

Comp | Perks | Benefits

• 401k with a match, commuter benefits, and FSA
• Flexible time off policy
• Annual Incentive Plan + Stock Option Package
• Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
• Annual $750 vacation stipend and $500 happiness stipend
• Robust and affordable Health, Dental, and Vision plan options
• The base pay range for this position is $122,400 to $150,000 per year**

What You Get To Do Everyday

• Support media outreach initiatives to support the Director of Communications in earning coverage for Nurx, Keeps and other Thirty Madison brand by preparing press kits, media lists, and press materials for consumer and business PR outreach
• Develop clear, engaging company and executive communications that consistently connect our Thirty Madison employees to our mission and values while driving awareness of our strategy, objectives, and progress
• Work cross-functionally with Business partners to capture critical information needed for keeping internal communications up-to-date (and for leveraging for external communications initiatives as needed)
• Identify, track, and map out the key events and conferences for C-suite executives to attend, sponsor, and participate in, tracking deadlines closely leading up to the event
• Measure and improve the effectiveness of internal communications messaging, channels and practices
• Provide strategic communications support to department heads and program leads on messaging and positioning; influence stakeholders as needed to ensure communications are compelling, clear, and aligned with our desired tone
• Produce company-wide internal events, including All-Hands, craft our company newsletter, and constantly find ways to keep employees engaged across a variety of communications channels
• Use data-driven insights to regularly assess our strategy and tactics, identifying what is working and where we need to improve
• Co-create with the People Leadership team to drive awareness and adoption of key initiatives and to proactively manage change to processes and programs; support and execute company-wide initiatives across teams, from intake to completion
• Support with the execution of Communications and PR strategies for Thirty Madison and its brands
• Own, implement, and manage across company-wide internal communications initiatives, including co-creating and ghostwriting executive communications

What You Bring To The Role

• Experience coaching leaders to tell more effective stories, manage change, and model our values through communications
• Ability to quickly grasp information across a variety of subject areas and build clear communications, making complex ideas easy to understand
• Communicates regularly up, across, and within the team with clarity and purpose
• Exceptional organizational and project management skills; performing independently and with speed, high level of accuracy and efficiency, attention to detail, and follow-through
• 4+ years of experience in an internal communications, corporate communications, or related role
• Self-starter and strategic problem solver, capable of collaborating with and influencing a range of stakeholders and making an impact quickly
• Exceptional writing, editing, and visual communication skills with a meticulous eye for detail
• Demonstrates outstanding judgment and discretion; exemplifies business ethics and is able to handle sensitive information with confidentiality
• Experience hosting events via Zoom, organizing channels via Slack, and organizing files in Google Drive
• Ability to adapt quickly to change in a highly dynamic environment with tight deadlines and changing priorities; exhibits flexibility, resilience, and grace under pressure
• Prior experience with executive, change management, marketing, and/or crisis communications

Bonus points

• Experience working for a distributed company
• PR experience, including pitching consumer media and/or preparing press materials for corporate PR and communications campaigns
• Crisis Management experience

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at [email protected] to request accommodation.

About Thirty Madison

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com.

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

• Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents.

Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison’s trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.