Bilingual Aba Intake Specialist - Remote

ABA Intake Specialist

ABS Kids is looking for a remote ABA Intake Specialist to join our team to work with our Utah or California teams. This position requires language fluency in both English and Spanish. As the Intake Specialist, you will be the first contact for patients looking for services, and you will be booking appointments with providers and making sure that their schedules are full.

Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our patients.

What would you do?

• Schedule intake appointments and initial assessments
• Add demographic and payor details to metadata
• Relay benefit information to the client
• Termination notifications referring to the provider
• Record all changes and communications to clients’ accounts, as necessary
• Reschedule cancellations/No call no shows as needed
• Book new intake appointments
• Receive and respond to client communications including, but not limited to, intake and onboarding of new patients
• Review new referrals
• Adhere to federal HIPAA regulations, as well as any company policies & procedures
• Add activity logs as needed
• Return client and staff voicemails and emails as needed
• Check Medicaid Eligibility
• Collect and upload new information, such as diagnosis reports and insurance cards, as needed
• Create tasks in Central Reach
• Responsible for establishing and fostering relationships with pediatric groups to create a pipeline of referrals
• Send a welcome email to client/parent

Why work for ABS Kids?

• $18.00 - $19.00 / hour - based on qualifications
• Casual work environment
• Full benefits
• Opportunities for advancement

Who We Are:

• We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
• We take pride in our stellar support for providers, so they can do what they do best - deliver the highest quality ABA Therapy to our patients.
• ABS Kids is dedicated to empowering children with autism spectrum disorders and their families to reach their full potential - helping them learn, grow and reach incredible milestones.
• At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.

Who are we looking for?

• Knowledge of HIPAA regulations
• Familiarity with Microsoft products
• Time management
• High school diploma or GED
• Leadership & teamwork
• High attention to detail
• Must be fluent in Spanish and English
• Professional written & verbal communication
• Experience: 1-2 years of medical office experience
• Creativity & initiative