Student Financial Intake Specialist

Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow. Apply here for your next career!

Academy of Art University is seeking an experienced Financial Aid Intake Specialist to support new students. If you have an appreciation for the arts and education and desire to work remotely, Academy of Art University encourages you to consider joining our team. Financial Aid Intake Specialists communicate with new students, by phone, email and sometimes virtually, every day. This position offers a rewarding opportunity to work with aspiring artists.

Responsibilities:

• Assist with scheduling prospective students with Student Financial Services Representative.
• Institutional Application
• Entrance Counseling
• Stafford/Plus-Promissory notes
• Parent Plus Loan Information
• Provide checklist and support for Student/Parent for future financial aid appointments:
• VA documentation (if necessary)
• Checks NSLDS (National Student Loan Data System) and COD (Common Origination and Disbursement) to determine students who previously attended college
• FAFSA
• Inform and advise students and parents regarding eligibility and responsibilities of financial aid programs; interpret and explain policies, application procedures and availability of funding from various sources
• Answer student questions and anticipate financial concerns in a manner that is customer focused. Where necessary, counsel students to ensure financial obligations are honored
• Tax Transcript (if necessary)

Qualifications:

• Excellent phone and written communication skills
• Previous financial aid experience
• Possess a bachelor's degree, associate degree, or relevant experience
• Empathetic, patient, and positive
• Passionate about student success and higher education
• Able to thrive in a dynamic and deadline-driven environment

This position is fully remote working:

Monday - Friday 8:30 am to 5:30 pm Pacific Standard Time

Compensation: $24.76 per hour

Academy of Art University is based solely in San Francisco, California. This job opportunity may be available for remote work from a predesignated location within the contiguous United States.

Benefits:

Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days' accrual at start), paid holidays, paid sick leave and a commuter benefit program. The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester. Employees also have access to our multi-lane swimming pool, fitness center and recreational programs, including our NCAA Division II events.

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Academy of Art University is an equal opportunity employer. All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law . Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Manager by calling 415-274-2222. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.