Associate Edx Analyst - Remote

Symetra has an exciting opportunity to join our team as an Associate Electronic Data Exchange Analyst!
About The Role
The Associate Electronic Data Exchange Analyst will process ongoing file feeds along with finding and correcting data discrepancies (including eligibility and contract rules). The candidate will manage conflicts, issues, and changes in order to ensure that policy holders, vendors, and any other end users remain in agreement on the data exchanged. They will have a basic knowledge of analytical techniques and an ability to escalate issues as needed after data interpretation.
The Associate Electronic Data Analyst provides entry level support to the EDX team. They will assist in identifying problems and collaborate with stakeholders and peers for resolution. The ideal candidate will work to identify gaps in current solutions and determine necessary workarounds or changes to create efficiencies.
The Associate Electronic Data Analyst candidate must be task driven. The majority of tasks that must be completed are deadline driven and SLA's must be met.
Primary Responsibilities

• Requirements Management and Communications: The Associate Electronic Data Exchange Analyst will manage conflicts, issues and changes in order to ensure that collaborators and the end users remain in agreement on the data exchange.
• Solution Assessment: Assess the proposed solution due to data limitations to determine which solution best fits the business need, identify gaps in the solution, and determine necessary workarounds or changes to the solution.
• Apply requirements and communicate them to partners.
• Can help with problem definition and analysis, file feed development, feasibility.
• Facilitate feed maintenance for various-sized policyholders.
• Assess small amounts of information and can organize in ways that various stakeholders understand .
• Maintains traceability of the requirements from planning through post-production phases of files to ensure quality of delivery.
• Requirements Analysis: The Associate Electronic Data Exchange Analyst will prioritize and progressively elaborate stakeholder and solution requirements in order to enable the end user to implement a solution that will meet the needs of the organization and stakeholders.
• Understanding of business functions such as Service and Operations, Sales and Distribution, Compliance, IT, etc.
• Understands organizational culture and uses relationships to influence decisions
• Knowledge gained by the data exchange analyst is to be shared and maintained with team members for future use.
• Send post-processing review communication via email and follow up on takeaways routinely while the feed is in production status to all appropriate Team members.
• Has a basic understanding of the framework of the company structure, people, processes and technology.
• Ability to prioritize requirements based business value.
• Enterprise Analysis: Identify business needs, refine and clarify the definition of the needs and validate the solution meets the needs.
• Validates the solution meets the business goals.
• Process Analysis: Use process modeling tools and techniques in order to identify and break down phases of a process in order to create an understanding of the inputs, outputs, and operations that take place during each phase of feed onboarding and maintenance.
• Help define the requirements, and identify gaps in requirements and workflows. Items identified will be raised to leadership.
• Analyzes the impact on existing workflows, processes, and procedures that will occur with the implementation of the solution.

What We Offer You
“If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” Cris H. - AVP Internal Sales, Training and Development
“Symetra is inclusive of all employees regardless of their personal differences.” Darrell J. - Actuary III
“Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions.” Felicia D. - Financial Reporting Lead Senior Analyst
Benefits And Perks
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Paid time away including vacation and sick time, flex days and ten paid holidays
• Want more details? Check out our Symetra Benefits Overview
• Flexible full-time or hybrid telecommuting arrangements
• Give back to your community and double your impact through our company matching
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%

Compensation
Hourly Range: $21.00 - $34.19 plus eligibility for annual bonus program
Your Education, Experience And Skills

• 1 year experience Basic understanding of enterprise systems Basic understanding and ability to apply analysis techniques 1 year of Insurance experience.
• Verifies information communicated is understood and the person(s) receiving the information can apply what they have heard.
• 1-2 years work experience
• Bachelor’s Degree or equivalent industry experience
• Analytical Thinking and Problem Solving including the ability to critically evaluate information gathered from various sources, reconcile conflicts, decompose high-level information into details and apply sound business knowledge
• Ability to work on multiple tasks and independently, as well as work closely with teams, some of which may be geographically distributed
• Ability to build relationships with team members and stakeholders.
• General understanding how feed data may affect the whole system itself and some of the downstream systems, interfaces, workflow and processes.
• Ability to identify basic problems and ensure that solution solves the problems. Can come up with some new ideas regarding how to fix smaller problems.
• Understanding of company products and business model.
• Good interpersonal, verbal, and written communication skills with the ability to adjust according to the audience.
• Ability to take basic abstract and ambiguous information and organize into meaningful facts for business partners to understand.
• Contributes to a collaborative working environment and builds trust with others.
• Understanding of business environment, operations, process and practices relating to: basic business functions and operations, organization structure, regulatory, compliance and governance frameworks.
• Takes initiative and ability to quickly acquire knowledge
• Basic understanding of how products are supported by multiple systems.
• Ability to learn new software and systems in order to gain knowledge of how they work and are used by customers.

We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. W e’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts Here .
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit: www.symetra.com/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
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